Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Solutions Architect, Amazon Web Services

Company: Amazon

Location: Chicago, IL

Posted Aug 20, 2025

Your broad responsibilities will include: owning the technical engagement and ultimate success around specific implementation projects; defining implementation…

Senior Brand Manager - Cottonelle® Flushable Wipes

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 20, 2025

Execute clear, simple and frequent communication with the front end to ensure understanding and best in class execution of plans with retail customers.

Retail Sales Associate - Chicago, West & Southwest Suburbs

Company: Wells Enterprises

Location: Chicago, IL

Posted Aug 20, 2025

Must maintain current and valid driver's license. Effectively manages time and priorities for store calls within territory. 1-3 years of selling experience.

Manager of Sales

Company: ODM Tool & Mfg. Co., Inc.

Location: McCook, IL

Posted Aug 20, 2025

Manage all aspects of the sales and marketing departments, and develop and execute the sales / marketing plans in conjunction with the President and CEO.

Security Guard

Company: DraftKings

Location: Chicago, IL

Posted Aug 20, 2025

Operate metal detectors and vet guests as they pass through the devices. In this role, you'll respond to guest concerns, document incidents, and handle disputes…

Unarmed Security Officer

Company: American Heritage Protective Services, Inc.

Location: Chicago, IL

Posted Aug 20, 2025

Must have valid Driver's License with clean driving record. Demonstrated ability to gain and maintain appropriate state and local permits and licenses.

Unarmed Security Officer

Company: Per Mar Security Services

Location: Hinsdale, IL

Posted Aug 20, 2025

Must have personal own vehicle! . The selected individual will patrol and secure assigned premises as well as identify risks to staff and patrons.

Incident Analyst

Company: Baer Group

Location: Rosemont, IL

Posted Aug 20, 2025

Ability to work across technical and non-technical teams. Bachelor’s Degree or a related field and 3+ years of IT experience or High school diploma with 6+…

Resource Coordinator Environmental Science Supervisor Manager Level EVS Support Services Environmental Full time Evenings

Company: Northwestern Medicine

Location: Chicago, IL

Posted Aug 20, 2025

Three to five years of experience in relevant field and Supervisory experience. We offer a wide range of benefits that provide employees with tools and…

Software Development Engineer

Company: Expedia Group

Location: Chicago, IL

Posted Aug 20, 2025

Education: Bachelor’s degree in Computer Science, Software Engineering, or a related field or equivalent related professional experience.

Project Manager - Interiors Projects

Company: Michael Page

Location: Chicago, IL

Posted Aug 20, 2025

Manage day-to-day construction field activities to ensure that project milestone dates and overall schedule completion dates are met.

Manager Oncology Pharmacy Operations - Outpatient

Company: Rush University Medical Center

Location: Chicago, IL

Posted Aug 20, 2025

Board certification in oncology (BCOP) preferred. 8.Participates in development, implementation, evaluation, and quality improvement of oncology services.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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