Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Service Delivery Manager

Company: MGP Inc.

Location: Des Plaines, IL

Posted Aug 20, 2025

The Service Delivery Manager leads technical teams and Centers of Excellence (CoEs), driving innovation, quality, and continuous improvement across all service…

Security Officer- On Call/Flex

Company: PalAmerican Security

Location: Des Plaines, IL

Posted Aug 20, 2025

As an Unarmed Security Guard, you will play a crucial role in maintaining the safety and security of multiple sites, ensuring a positive atmosphere for…

Executive Chef

Company: Mather Place

Location: Wilmette, IL

Posted Aug 20, 2025

Current sanitation certification and any other federal, state, local required. Partner with pastry chef/sous chef to develop desserts, breads, and pastries…

Business Analyst

Company: Crowe LLP

Location: Chicago, IL

Posted Aug 20, 2025

Ability to effectively communicate technical concepts to non-technical stakeholders. Currently pursuing a bachelor’s or master’s degree in one of the following…

Global Practice Architect Lead, Partners, Google Cloud

Company: Google

Location: Chicago, IL

Posted Aug 20, 2025

Support the design and implementation of integrated GTM partners blueprints across the full ecosystem (industries, solutions, partnerships, services, enablement…

CNC LATHE MACHINIST

Company: MAH Machine Co., Inc.

Location: Cicero, IL

Posted Aug 20, 2025

We can offer innovative solutions and suggestions for improving product design and manufacturing as well as offer complete full-service project management.

Client Service Associate

Company: EWC Team LLC

Location: Chicago, IL

Posted Aug 20, 2025

This position involves handling incoming calls and emails, accurately entering reservations, providing quotes, and delivering top-tier customer service in a…

Xfinity Bilingual Retail Sales Associate - South Skokie

Company: Blufox Mobile

Location: Chicago, IL

Posted Aug 20, 2025

Blufox ESOP- Employee Stock Ownership Program (* for select stores) This provides employees and opportunity to own a part of the company they work for as a…

Marketing Team Member

Company: Chicago Telecommunications Sales Firm

Location: Niles, IL

Posted Aug 20, 2025

Generate public excitement and interest in the client and company using strategic communications and retail marketing campaigns.

16 Sous Chef

Company: Trump International Hotel and Tower Chicago

Location: Chicago, IL

Posted Aug 20, 2025

Ability to obtain any government required license or certificate. Reports any equipment in need of repair to chef and engineering, for service.

Truck Driver Class A

Company: Dominguez Transportation

Location: Chicago, IL

Posted Aug 20, 2025

Proven experience in truck driving with a valid commercial driver’s license (CDL). This role requires a strong commitment to safety, excellent driving skills,…

Cyber Incident Response Tier III Analyst

Company: PingWind

Location: Hines, IL

Posted Aug 20, 2025

Bachelor's degree in computer science, Cybersecurity, Information Technology, or a related field (or equivalent work experience). Paid vacation and sick leave.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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