Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Project Manager - Multifamily Projects

Company: Michael Page

Location: Chicago, IL

Posted Aug 19, 2025

Ability to hire, train, develop and manage a team of Project Managers by providing intentional and proactive leadership. Travel to job site 1-2 days a week.

Product Analyst

Company: CI Financial Corp.

Location: Chicago, IL

Posted Aug 19, 2025

Demonstrated expertise and certifications in Salesforce or willingness to obtain administrator/consultative certification within 90 days.

Registered Nurse

Company: Oak Street Health

Location: Oak Park, IL

Posted Aug 19, 2025

Active Registered Nurse (RN) Licensure in good standing with the applicable state. Qualified applicants with arrest or conviction records will be considered for…

Sr Analyst, Strategic Sourcing

Company: PayPal

Location: Chicago, IL

Posted Aug 19, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Extrusion Process Technician-Nights

Company: Pactiv Evergreen

Location: Bedford Park, IL

Posted Aug 19, 2025

Two or four year technical degree or certification. Good understanding of mechanical and electrical principles and applications. 3-day weekend every other week.

Truck Driver

Company: Atlas Toyota Material Handling, LLC

Location: Bedford Park, IL

Posted Aug 19, 2025

Hold a valid CDL-A license with a clean driving record. Experience and certification in the operation of forklifts and aerial lift equipment.

Senior Manager, Software Engineering, Back End

Company: Capital One

Location: Chicago, IL

Posted Aug 19, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

Associate, Marketing & Graphic Design

Company: Momento

Location: Chicago, IL

Posted Aug 19, 2025

Manage relationships and workloads of our graphic design and video contractors. Create a social media strategy and execute on that strategy.

Sous Chef

Company: Perry's Steakhouse and Grille

Location: Oak Brook, IL

Posted Aug 18, 2025

Responsible for accurate creation and presentation of all food items served to guests. Manage back of house labor, meeting Perry’s goals and guest requirements.

Senior Lead AI Engineer (Foundation Model Hosting)

Company: Capital One

Location: Chicago, IL

Posted Aug 19, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Sr Software Engineer – Frontend (Chicago, IL)

Company: HERE Technologies

Location: Chicago, IL

Posted Aug 19, 2025

Contribute to technical design and architecture discussions. Experience with state management libraries like NgRx or Redux.

Lead Software Engineer, Back End ( Java, AWS)

Company: Capital One

Location: Chicago, IL

Posted Aug 19, 2025

As a lead of the engineering team, you will define business requirements, conduct technical design discussions, and lead the way implementing complex solutions…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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