Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Manager, New Business

Company: Rise

Location: Chicago, IL

Posted Aug 11, 2025

Help develop clear, customized presentations and proposals that reflect Rise’s capabilities and approach. You’ll work closely with the Head of Growth, Sales…

Kitchen Supervisor

Company: Lou Malnati's Pizzeria

Location: Elmhurst, IL

Posted Aug 11, 2025

Ability to operate kitchen equipment and utilize tools necessary to complete their job duties. Assists with recruiting, interviewing, hiring, training and…

PHARMACIST – INPATIENT - CERMAK HEALTH SERVICES

Company: Cook County Health & Hospitals System

Location: Chicago, IL

Posted Aug 11, 2025

Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”.

High School Theater Teacher

Company: Resurrection College Prep High School

Location: Chicago, IL

Posted Aug 11, 2025

An undergraduate degree in an appropriate field from a regionally accredited college/university is required. Performs professional work providing limited direct…

Field Marketing Manager (Chicagoland)

Company: American Association of Motorcycle Injury Lawyers - Law Tigers

Location: Chicago, IL

Posted Aug 11, 2025

The position also includes extensive driving routes throughout *Chicagoland *with approximately 40-50 overnight stays throughout the year.

Azure Cloud Engineer

Company: Flex Employee Services

Location: Chicago, IL

Posted Aug 11, 2025

Architect and design cloud solutions on Microsoft Azure, ensuring scalability, reliability and cost effectiveness while considering operational concerns and non…

Group Director, New Business

Company: Rise

Location: Chicago, IL

Posted Aug 11, 2025

Develop and cultivate new Accounts for the team from methods including networking, trade resources, LinkedIn, Marketing leads, etc.

Retail Associate

Company: YJA

Location: Des Plaines, IL

Posted Aug 11, 2025

Ensure perfect entry of orders and resolve issues as required. Providing pre-sales technical assistance and product education.

Registered Nurse, ED

Company: Ann & Robert H. Lurie Children’s Hospital of Chicago

Location: Chicago, IL

Posted Aug 11, 2025

Performs nursing assessments utilizing a variety of assessment methods and/or area-specific tools. Basic Life Support certification.

Manager, Data & Audience Services

Company: Rise

Location: Chicago, IL

Posted Aug 11, 2025

Bachelor’s degree in Data Science, Computer Science, Marketing, Business, or a related field. Excellent verbal and written communication skills, with the…

EPS Operation Analyst I / Mandarin Language Required

Company: International Bank of Chicago

Location: Bellwood, IL

Posted Aug 11, 2025

Master’s degree in data analytics, business analytics, mathematics, computer science, finance or a related field required. Data analytics: 2 years (Preferred).

Director, Data and Audience Services

Company: Rise

Location: Chicago, IL

Posted Aug 11, 2025

Bachelor degree in Data Science, Computer Science, Marketing, Business, or a related field. Excellent verbal and written communication skills, with the ability…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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