Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Partner Solutions Architect, AI/ML, GTM, Google Cloud

Company: Google

Location: Chicago, IL

Posted Aug 12, 2025

Bachelor’s degree in Computer Science, Data Science, or a related engineering field, or equivalent practical experience in the industry.

Technical Project Manager

Company: Coates Group

Location: Chicago, IL

Posted Aug 12, 2025

The individual will also promote Agile best practices within their projects helping to facilitate scrum ceremonies, driving prioritization, as well as fostering…

Davenport Screw Machine Setup/Machinist

Company: KKSP PRECISION MACHINING

Location: Glendale Heights, IL

Posted Aug 12, 2025

Setup tools and verify correct part number and revision level prior to putting into service. KKSP offers competitive salary, performance bonuses, medical,…

Janitorial / Maintenance Assistant

Company: Gilead Management, LLC

Location: Chicago, IL

Posted Aug 12, 2025

Must have a valid driver’s license and reliable vehicle. Must be able to apply principles of logical thinking to define problems, collect pertinent information,…

Garage Door Service Technician/Insatller

Company: Sear Garage Doors

Location: Glenview, IL

Posted Aug 12, 2025

Basic knowledge of electrical wiring relating to installing/repairing garage door openers. Ability to pass background check/clean driving record.

Registered Nurse (RN) PM Shift

Company: Southview Manor

Location: Chicago, IL

Posted Aug 12, 2025

Registered Nurse (RN) license in IL. As a Registered Nurse (RN), you will be joining a team of nursing professionals dedicated to providing excellent clinical…

Clinical Allergy Specialist (Full-Time, W-2)

Company: AccuRx Allergy Services

Location: Hickory Hills, IL

Posted Aug 12, 2025

This full-time position offers a structured schedule, extensive training, and the opportunity to be part of an innovative and growing field in allergy and…

Associate Chief Nursing Officer (Patient Care Services)

Company: University of Illinois

Location: Chicago, IL

Posted Aug 12, 2025

Represent the medical center at state, local and national levels through involvement in professional associations and organization.

Substitute Teacher: Permanent Substitute Teacher - Brooks Middle School

Company: Oak Park Elementary School District 97

Location: Oak Park, IL

Posted Aug 12, 2025

They establish a positive rapport with students, motivating them to develop the skills, attitudes, and knowledge needed to pursue their full potential.

Project Coordinator

Company: Predictive Sales AI

Location: Chicago, IL

Posted Aug 12, 2025

Collaboration: Experience working across technical and non-technical teams to drive project outcomes. Project Coordination: Understanding of project lifecycle…

Plumber

Company: Metro Chicago Development

Location: Chicago, IL

Posted Aug 12, 2025

Plumber needed to handle service calls related to leaky faucets, tubs, sinks, pipes and drains. Remove and replace old fixtures and install new.

Acme Screw Machine Setup/Operators

Company: KKSP PRECISION MACHINING

Location: Glendale Heights, IL

Posted Aug 12, 2025

With significant scale and technical expertise in 5 plants located in Illinois, Michigan, Wisconsin, Connecticut and Mexico, KKSP’s focus is world-class quality…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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