Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

AI Data Engineer

Company: Crowe LLP

Location: Chicago, IL

Posted Aug 12, 2025

Design, develop, and maintain robust data pipelines and ETL processes that enable the seamless integration, cleansing, harmonization, and transformation of data…

Bilingual Medical Call Center Representative

Company: Chicago Eye Consultants

Location: Stickney, IL

Posted Aug 12, 2025

Answer telephone calls promptly and in a polite and professional manner. You will be responsible for handling a wide range of inbound and outbound calls,…

( E LPT ) Regular Teacher

Company: Chicago Public Schools

Location: Chicago, IL

Posted Aug 12, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

Security Officer - Armed (Pilsen East BC)

Company: Allied Universal

Location: Chicago, IL

Posted Aug 11, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

RSSR - Language Desk - Dutch (Chicago or Houston))

Company: United Airlines

Location: Chicago, IL

Posted Aug 12, 2025

Handle incoming phone calls that include booking itineraries and answering inquiries from customers; resolve complex customer issues.

AI Security Engineer

Company: Crowe LLP

Location: Chicago, IL

Posted Aug 12, 2025

Excellent communication skills, with the ability to clearly articulate complex security topics to both technical and non-technical audiences.

Registered Nurse (RN)Detox/Neuro/ Tele .9 7a

Company: Advocate Aurora Health

Location: Oak Lawn, IL

Posted Aug 12, 2025

Registered Nurse license issued by the state in which the team member practices, and. Works collaboratively to develop strategies to meet the learning needs of…

Access Program Analyst

Company: Northwestern Medicine

Location: Chicago, IL

Posted Aug 12, 2025

We consider this on a case-by-case basis and follow all state and federal guidelines. We offer a wide range of benefits that provide employees with tools and…

Fine Arts Teacher

Company: Sherman Elementary School

Location: Chicago, IL

Posted Aug 12, 2025

Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with the objectives of the…

IAM Analyst

Company: Stefanini

Location: Elmhurst, IL

Posted Aug 12, 2025

Bachelor’s Degree in Computer Science or a related field preferred. Provide infrastructure and solutions that provide optimal and secure single-sign-on…

Cap Security- Spencer Technology Academy

Company: Youth Guidance

Location: Chicago, IL

Posted Aug 12, 2025

Field telephone calls as needed. Log visitors and permit entry. We strive to celebrate the unique qualities of youth and recognize them as empowered leaders,…

Cleaner/Janitor

Company: Spot-On Cleaning & Removal Service LLC

Location: Rosemont, IL

Posted Aug 11, 2025

\*Special jobs also can be available like High dusting and floor scrubbing if more hours are requested, work is year round weekly ideal for students or someone…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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