Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Seasonal Sales Associate

Company: Helly Hansen

Location: Rosemont, IL

Posted Oct 15, 2025

Answering questions about performance and technical aspects of our products. Thrives in a fast-paced sales environment while continuing to provide a high-level.

Sales Associate

Company: XTRA Lease - A Berkshire Hathaway Company

Location: Chicago, IL

Posted Oct 15, 2025

Managing customer payments including helping with credit and collections. Tracking customer leads and other data using a sales contact system.

Lead Software Engineer, Back End

Company: Capital One

Location: Chicago, IL

Posted Oct 15, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Registered Nurse - Overnight

Company: The Clare

Location: Chicago, IL

Posted Oct 15, 2025

Current nursing license valid in Illinois. Responds immediately to all crisis and/or calls for assistance. Administers medications and treatments and maintains…

Data Scientist (Remote)

Company: Inspira Financial Trust, LLC

Location: Oak Brook, IL

Posted Oct 15, 2025

The ideal candidate will possess a strong foundation in statistical modeling, machine learning, and data engineering, along with the ability to communicate…

DME Customer Service Representative

Company: Integra Healthcare Equipment

Location: Elmhurst, IL

Posted Oct 15, 2025

Interacts with customers via telephone and email to provide support and information on rental/sales transactions, and logistics process.

Data Scientist

Company: BMO US

Location: Chicago, IL

Posted Oct 15, 2025

Design, develop, and implement innovative data science models to support marketing initiatives such as customer lifetime value (CLTV) prediction, customer…

Intake Coordinator I

Company: Northwestern Medicine

Location: Chicago, IL

Posted Oct 15, 2025

Triages incoming and initiates outgoing phone calls. We consider this on a case-by-case basis and follow all state and federal guidelines.

Unarmed Security Officer

Company: American Heritage Protective Services, Inc.

Location: East Chicago, IN

Posted Oct 15, 2025

Receive all emergency and non-emergency incoming calls to the dispatch center while soliciting descriptive information to determine the nature and urgency of…

Marketing Manager

Company: Josephinum Academy

Location: Chicago, IL

Posted Oct 15, 2025

*Digital Marketing:* Maintain the school's website, develop and implement digital marketing campaigns across various platforms, coordinate all aspects of…

Skilled Laborer / Carpenter

Company: J M Allen & Associates LLC

Location: Chicago, IL

Posted Oct 15, 2025

Load and unload materials and tools. Some experience in carpentry or general construction. Reliable transportation to job sites.

Security

Company: Timothy O'Toole's Pub Chicago

Location: Chicago, IL

Posted Oct 15, 2025

Checking Identification of guests coming into the premises. Provide excellent customer service by assisting visitors and addressing their inquiries or concerns.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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