Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Electrical Foreman

Company: Confidential

Location: Willowbrook, IL

Posted Oct 17, 2025

Valid driver’s license and reliable transportation required. The *Electrical Foreman* is responsible for overseeing the electrical scope of solar installation…

On Call RN - 7 On 7 Off

Company: Moments Hospice

Location: Chicago, IL

Posted Oct 16, 2025

Completes an initial, comprehensive and ongoing comprehensive assessment of patient and family to determine hospice needs for after-hours calls.

Electrician (Must Have EV Charger Installation Experience)

Company: AEON Staffing Group

Location: Chicago, IL

Posted Oct 17, 2025

A valid driver’s license. An electrical license, journeyman card, and/or vocational or technical school training. At least 3 years of electrical experience.

Unarmed Security

Company: Cascadia Global Security

Location: Argo, IL

Posted Oct 16, 2025

We will provide and pay for all licensing and training! Our Security Specialists range from active-duty military personnel to veterans to civilians looking for…

Customer Service Representative

Company: Banner Personnel

Location: Chicago, IL

Posted Oct 16, 2025

Receive incoming calls from customers, emails, fax, voicemail, and enter orders into the system. Direct phone calls to the appropriate team members.

CDL A OTR Team Driver

Company: Herd Enterprises

Location: Chicago, IL

Posted Oct 16, 2025

Proven 2 year experience as a Truck Driver with a valid commercial driver’s license (CDL). Follow all local, state, and federal regulations regarding…

Armed Security Guard (Part-Time)

Company: Silver Star Protection Group

Location: Addison, IL

Posted Oct 17, 2025

Valid firearms license or certification required. Must own a firearm with a level 2 retention holster or higher. Status:* Part-time (Non-exempt).

Facilities Maintenance Technician(WELDER)

Company: Central Transport

Location: Hillside, IL

Posted Oct 17, 2025

*Carpentry *– install floor tiles including ceramic and VCT, repair and hang metal/wood doors, masonry repairs, concrete repairs, drywall, and other trades.

Support Analyst

Company: Sentinel

Location: Downers Grove, IL

Posted Oct 17, 2025

A valid driver’s license and proof of vehicle insurance will be required. We offer an energetic work environment with many corporate culture amenities,…

Welder

Company: Toyota Industries

Location: East Chicago, IN

Posted Oct 16, 2025

Knowledge of how to use welding machinery, hand tools, and various shop tool. In this role, will fabricate and repair metal, equipment, parts, and other…

Licensed HVAC/R Technician - Commercial Refrigeration (Travel Position)

Company: Aggregate Trades

Location: Chicago, IL

Posted Oct 16, 2025

Valid state driver's license required. Journeyman’s license and commercial refrigeration experience required or 10 years HVAC/R experience.

CNC BORE MILL MACHINIST

Company: MAH Machine Co., Inc.

Location: Cicero, IL

Posted Oct 16, 2025

We can offer innovative solutions and suggestions for improving product design and manufacturing as well as offer complete full-service project management.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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