Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Unarmed Security Officer

Company: American Heritage Protective Services, Inc.

Location: Chicago, IL

Posted Oct 14, 2025

Conduct security checks for specified areas. Protect an employer’s property and enforce laws. Monitor closed-circuit TV cameras and monitor alarms.

Residential Construction Project Manager

Company: Highgate Builders Inc

Location: Northbrook, IL

Posted Oct 14, 2025

College degree is preferred, but not required, or equivalent in field experience. Collaborate with construction team on pre-construction tasks and project…

Staff Accountant

Company: Integra Healthcare Equipment

Location: Elmhurst, IL

Posted Oct 14, 2025

File state sales and property taxes. Completes and verifies bank, credit card, and loan transactions and reconciliations. This job is in office full-time M-F.

Release Train Engineer (RTE) - AI Ecosystem

Company: Lenovo

Location: Chicago, IL

Posted Oct 14, 2025

Certified Scrum Master (CSM) or Agile Coach certification. Track and communicate program progress, risks, dependencies, and delivery outcomes to stakeholders.

Plumbing Excavation Lead

Company: J. Blanton Plumbing

Location: Northbrook, IL

Posted Oct 13, 2025

Proficiency in operating plumbing tools and equipment (e.g., pipe wrenches, cutters, plungers). The goal is to efficiently install, repair, and maintain…

Electrical Technician

Company: T&D Electrical LLC

Location: Chicago, IL

Posted Oct 14, 2025

Valid driver’s license and reliable transportation. Ability to safely use hand tools, power tools, and testing equipment. Competitive pay based on experience.

IT Business Analyst

Company: Northern Trust Corp.

Location: Chicago, IL

Posted Oct 14, 2025

Password Security Monitoring and Incident Response: Monitor password-related security incidents and develop incident response plans to mitigate potential…

IT Compliance Analyst

Company: Ryerson Inc

Location: Lisle, IL

Posted Oct 13, 2025

Must have a Bachelor’s of Science in Information Technology or related field. CISA certification or ability to take CISA highly preferred.

Graphic Designer (Full time)

Company: Deerfield Park District

Location: Deerfield, IL

Posted Oct 15, 2025

Bachelor’s degree in Graphic Design, Visual Communications, or related field, or equivalent experience. Create branded marketing materials such as flyers,…

Analytics Solution Engineer

Company: AAOS

Location: Rosemont, IL

Posted Oct 14, 2025

A strong foundation in AI/ML, data science, and analytics (Bachelor’s required, master’s preferred). Experience with medical associations, Agile methodologies,…

Customer Service Specialist

Company: Trova Group

Location: Addison, IL

Posted Oct 14, 2025

Minimum 3 years of customer service and order processing experience within a manufacturing or engineering environment.

Senior Marketing Manager

Company: Confidential

Location: Lisle, IL

Posted Oct 14, 2025

Document the history of all divisions via pictures and videos for both client, vendors and honored guests and share as appropriate on social media.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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