Excellent Customer Service Jobs in Multiple Locations

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Looking for Excellent Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Multiple Locations area.

Investigator

Company: Department of the Treasury - Alcohol and Tobacco Tax and Trade Bureau

Location: Multiple Locations

Posted Sep 30, 2024

TTBs mission is steeped in Americas history, dedicated to collecting excise taxes and ensuring alcohol beverages are labeled and marketed by law. They ranked 35th of 432 top 10 on agency subcomponents of 2022s Best Places to Work.

Interdisciplinary Supervisory Archeologist/Geologist

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The BLM is hiring for new career positions in Elko and Carson City, NV. The agency values its employees and offers a 20% incentive. For more information, visit the Elko or Carson City Chamber of Commerce.

Supervisory Fishery Management Specialist

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Sep 30, 2024

This is a Direct Hire Public Notice for a position within the National Oceanic and Atmospheric Administration's National Marine Fisheries Service in Alaska.

Realty Specialist

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Sep 30, 2024

The incumbent serves as a Realty Specialist providing services in real property acquisition management and disposal duties in support of the National Airspace System NAS.

Lock and Dam Equipment Mechanic

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Sep 30, 2024

The job posting is for a maintenance position at a high lift lock and dam facility, requiring journeyman level skills in mechanical, hydraulic, pneumatic, and electrical systems.

Lock and Dam Operator

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Sep 30, 2024

The job posting is for a Lock and Dam Operator at a Corps of Engineers Navigation Facility. The job involves site installation operations and requires qualified candidates to apply.

Realty Specialist

Company: Department of Health and Human Services - Indian Health Service

Location: Multiple Locations

Posted Sep 30, 2024

The position is located within the Division of Facilities Management and is responsible for directing an Areawide real property program.

IT Specialist

Company: Department of Housing and Urban Development - Office of the Chief Information Officer

Location: Multiple Locations

Posted Sep 30, 2024

This position is located at the Department of Housing and Urban Development Office of the Chief Information Officer. It is also open to Status eligibles under announcement 24HUD2280.

Emergency Management Specialist (Mitigation)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

The primary purpose of this position is to perform emergency management work, utilizing knowledge of emergency management and related directives, policies, regulations, procedures, and methods.

Social Worker (Family Advocacy)

Company: Department of the Army - U.S. Army Medical Command

Location: Multiple Locations

Posted Sep 30, 2024

This is a job announcement for multiple vacancies in the competitive service. Applications are accepted on an ongoing basis and qualified candidates will be considered as vacancies become available.

Highway Safety Specialist (State Programs Manager) (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Motor Carrier Safety Administration

Location: Multiple Locations

Posted Sep 30, 2024

This position is located within a Service Center of the Federal Motor Carrier Safety Administration and serves as the Safety Programs Manager with responsibility for oversight promotion and review of highly technical projects and programs.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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