Excellent Customer Service Jobs in Multiple Locations

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Looking for Excellent Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Multiple Locations area.

Recreaction Fee Technician

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

This position is located in Glen Canyon National Recreation Area in the Division of Administrative Services. It is also advertised open to status federal and veteran eligibles.

PATHWAYS STUDENT TRAINEE (Civil Engineering)

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Sep 30, 2024

The Pathways Internship program is open to current students seeking a degree in Civil Engineering, Construction Engineering, Management, Geomatics Engineering, Environmental Engineering, or other directly related engineering programs.

IT Specialist (SYSADMIN/DATAMGT)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Sep 30, 2024

The job posting provides information about the position, including salary ranges for different locations. It also includes a link to learn more about the agency.

Vulnerability Assessment - Technical

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various technical roles in Vulnerability Assessment, including Subject Matter Expert, Supply Chain Risk Management, and Penetration Tester.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Sep 30, 2024

The text describes a job posting for a County Program Analyst position, listing responsibilities and providing a link to learn more about the agency.

Program Support Assistant

Company: Department of Agriculture - Animal and Plant Health Inspection Service

Location: Multiple Locations

Posted Sep 30, 2024

The job involves administrative management activities, including fiscal and budget management, travel, payroll, procurement, and supply chain management.

Physical Scientist (Air Quality)

Company: Department of the Interior - Bureau of Ocean Energy Management

Location: Multiple Locations

Posted Sep 30, 2024

The Bureau of Ocean Energy Management manages the exploration and development of the nation's offshore resources, balancing economic development, energy independence, and environmental protection.

Physical Security Specialist

Company: Department of the Treasury - U.S. Mint

Location: Multiple Locations

Posted Sep 30, 2024

The United States Mint Protection Directorate in the Security Division protects monetary and bullion assets during production, storage, transportation, or other use.

Realty Specialist

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Sep 30, 2024

The incumbent serves as a Realty Specialist providing services in real property acquisition management and disposal duties in support of the National Airspace System NAS.

Supervisory IT Specialist

Company: Department of Housing and Urban Development - Office of the Chief Information Officer

Location: Multiple Locations

Posted Sep 30, 2024

This position is located at the Department of Housing and Urban Development Office of the Chief Information Officer. It is also open to Status eligibles under announcement 25HUD2424.

Biological Science Technician (Wildlife)

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The BLM is hiring for a temporary appointment with a maximum duration of 1039 hours. The position is not permanent and is expected to fill many vacancies.

Asylum Officer

Company: Department of Homeland Security - Citizenship and Immigration Services

Location: Multiple Locations

Posted Sep 30, 2024

This position is located within Refugee Asylum and International Operations Asylum Division in various locations across the US.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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