Excellent Customer Service Jobs in Multiple Locations

1,063,280 open positions · Updated daily

Looking for Excellent Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Multiple Locations area.

Mathematical Statistician or Statistician (Data Scientist - Interdisciplinary)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

Supervisory Security Specialist

Company: Department of Homeland Security - Cybersecurity and Infrastructure Security Agency

Location: Multiple Locations

Posted Sep 30, 2024

The announcement is for US citizens who are eligible for career transition assistance programs. It provides information on common definitions of terms and an opportunity to learn more about the agency.

DESK CLERK

Company: Department of the Navy - Commander, Navy Installations

Location: Multiple Locations

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Cybersecurity Program Management - Leadership

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for leadership roles in Cybersecurity Program Management.

Environmental Services Technician

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

This is an Open Continuous Announcement OCA and may be extended or closed as needed. Qualified applicants will be considered and referred as vacancies become available.

Maintenance Worker

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

This position is located at Glen Canyon National Recreation Area in the Facility Maintenance Division. It is a seasonal appointment with the same benefits as a career appointment, but does not provide year-round work.

RESOURCE ANALYST

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Sep 30, 2024

This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense using hiring authority in 5 USC 9905. DISA has delegated authority by the Under Secretary of Defense to directly appoint qualified candidates possessing a finance accounting management or actuarial science degree or a related degree from an accredited college or university in a field of study or equivalent experience related to the functions of the position to be filled.

HYDROLOGIC TECHNICIAN

Company: Department of the Interior - Geological Survey

Location: Multiple Locations

Posted Sep 30, 2024

This is a term appointment for 13 months with possible extensions up to 4 years. The salary is based on grade level and duty location. First-time hires are typically hired at Step 01.

Cybersecurity Architecture - Developmental

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various cybersecurity roles, including Junior Information System Security Officer, Cyber Hygiene Assessment Analyst, Data Management Specialist, and Emergency Communications Cyber Analyst.

Cybersecurity Architecture - Leadership

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various leadership roles in Cybersecurity Architecture.

Sr Stakeholder Relationship Tax Consultant

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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