Excellent Customer Service Jobs in Multiple Locations

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Looking for Excellent Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Multiple Locations area.

Cybersecurity Architecture - Technical

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various technical roles in Cybersecurity Architecture, including Identity and Access Management, Data Management, and Governance Analyst.

Cybersecurity Program Management - Technical

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various technical roles in Cybersecurity Program Management.

Housekeeping Aid

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

This position is located within the Environmental Management Services of Pittsburgh VA Medical Center. The position performs janitorial and custodial services using light and heavy powered cleaning equipment.

Wildland Firefighter (Hotshot Squad Boss) - Direct Hire Authority

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The BLM is hiring for a new career opportunity, with a focus on its people being its most precious resource. The job posting highlights the agency's commitment to its employees and the potential for multiple vacancies to be filled.

Wildland Firefighter (Helitack Squad Boss) - Direct Hire Authority

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The BLM is hiring for a new career opportunity, with a focus on its people being its most precious resource. The job posting highlights the agency's commitment to its employees and the potential for multiple vacancies to be filled.

Auditor

Company: Department of Homeland Security - Customs and Border Protection

Location: Multiple Locations

Posted Sep 30, 2024

This job posting is for a position with the Department of Homeland Security within US Customs and Border Protection Office of Trade Trade Regulatory Audit TRA. The position is located in several cities across the US.

SUPERVISORY BIOLOGIST

Company: Department of the Interior - U.S. Fish and Wildlife Service

Location: Multiple Locations

Posted Sep 30, 2024

The position is for a SUPERVISORY BIOLOGIST GS 040113 working for the R4Caribbean Ecological Services Field Office in Bayamon or Mayaguez, Puerto Rico.

Wildland Firefighter (Assistant Engine Captain) - Direct Hire Authority

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The BLM is hiring for a new career opportunity, with a focus on its people being its most precious resource. The job posting highlights the agency's commitment to its employees and the potential for multiple vacancies to be filled.

Auditor

Company: Department of Homeland Security - Customs and Border Protection

Location: Multiple Locations

Posted Sep 30, 2024

This position is with the Department of Homeland Security within US Customs and Border Protection Office of Trade Trade Regulatory Audit TRA located in several locations.

SUPERVISORY LOGISTICS MANAGEMENT SPECIALIST

Company: Department of the Navy - U.S. Marine Corps

Location: Multiple Locations

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

IT Specialist (Applications Software)

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Sep 30, 2024

The position is located in the National Marine Fisheries Service Southeast Regional Office Sustainable Fisheries Division. It is a data management position with one vacancy that may be filled in St Petersburg FL, Pascagoula MS, or Galveston TX.

Safety and Occupational Health Manager

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Sep 30, 2024

The text provides information about job salaries in different locations, including Tracy, California, Whitehall, Ohio, New Cumberland, Pennsylvania, and Richmond, Virginia.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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