Excellent Customer Service Jobs in Multiple Locations

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Looking for Excellent Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Multiple Locations area.

IT PROGRAM MANAGER

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Sep 30, 2024

The position is in the Department of Veterans Affairs VA Office of Information and Technology OIT. The incumbent serves as a Product Manager for one or more products varying in size and technical complexity.

Web Producer

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

Tribal Liaison

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

This position is located at Chattahoochee River National Recreation Area in the Planning Resources and Education Division. It will be filled at one of three locations.

CONTRACT ADMINISTRATOR

Company: Department of Defense - Defense Contract Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

The job announcement provides information about the job, including salary ranges and locations. It also mentions that additional vacancies may be filled from this announcement.

Lead Wildland Firefighter (Engine) - Direct Hire Authority

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

The incumbent is a Lead Wildland Firefighter responsible for fire management activities, including fuels management, prevention, suppression, and post-fire work. The role also involves all-hazard and emergency response activities.

ATTORNEY (GENERAL)

Company: Department of Defense - Missile Defense Agency

Location: Multiple Locations

Posted Sep 30, 2024

This position is in the Excepted Service Selection under this appointment does not confer civil service competitive status. There is one 1 vacancy that may be filled at either Redstone Arsenal Alabama or Fort Belvoir Virginia or Dahlgren VA.

ENGINEERING EQUIPMENT OPERATOR LEADER

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Sep 30, 2024

The job posting is for a Section maintenance working leader position, responsible for leading site maintenance staff and performing equipment operator duties. The job requires working alongside maintenance workers and is part of the competitive service.

ARCHEOLOGIST

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Multiple Locations

Posted Sep 30, 2024

The position is for a Cultural Resources Specialist at the Natural Resources Conservation Service in Nebraska, responsible for guidance and assistance to field personnel and resource technical teams for conservation protection and enhancement of cultural resources.

Senior Vice President for Infrastructure Asset Management and Planning

Company: Department of Energy - Western Area Power Administration

Location: Multiple Locations

Posted Sep 30, 2024

The position is located in the Infrastructure Asset Management and Planning organization within the Western Area Power Administration. The SVP provides oversight for infrastructure policy, asset management, and transmission planning functions.

Contract Specialist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

The purpose of this position is to serve as a Contract Specialist for the US Department of Veterans Affairs, responsible for procurement of supplies and services.

Archaeologist

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

This is a term position located in Death Valley National Park and Pahrump, Nevada. It's open to the first 50 applicants or until September 10, 2024, whichever comes first.

Attorney-Adviser

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Sep 30, 2024

The text describes a role within the Office of the Chief Counsel Ethics amp Compliance Division, providing advice and counsel on ethics and compliance matters.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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