Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Project Manager

Company: New York State Energy Research

Location: New York, NY

Posted Aug 23, 2025

The New York State Energy Research and Development Authority (NYSERDA) seeks a creative, self-motivated and knowledgeable individual with technical (engineering…

View Details Apply on SimplyHired

Customer Operations Specialist

Company: Roland Foods, LLC

Location: New York, NY

Posted Aug 23, 2025

Communicate and follow up on all aspects of order entry including item availability, pricing, shipping timelines, status of documentation & testing, special…

View Details Apply on SimplyHired
part-time full-time contract

School Services - Physical Therapist - $42 per hour

Company: Supplemental Health Care

Location: Niagara Falls, New York

Posted Aug 24, 2025

View Details Apply on healthecareers.com

Data Analyst I

Company: Rendr

Location: New York, NY

Posted Aug 22, 2025

Bachelor's degree in mathematics, computer science, economics, statistics, or other quantitative field required. Internal financial and utilization data.

View Details Apply on SimplyHired

Sr. Manager, Social Operations

Company: Macy’s

Location: New York, NY

Posted Aug 23, 2025

The Senior Manager will be responsible for aligning social media timelines with organization deadlines, driving effective content production processes, and…

View Details Apply on SimplyHired

S95 Certified - Event Security Guard (Temporary)

Company: The PPL Events

Location: New York, NY

Posted Aug 23, 2025

Must own a *full black suit* (jacket, dress shirt, tie, pants, dress shoes). Strong customer service skills, especially in high-profile environments.

View Details Apply on SimplyHired

Graphic Designer

Company: Endeavor

Location: New York, NY

Posted Aug 23, 2025

WME Group comprises preeminent talent agency WME, global marketing agency 160over90, brand licensing agency IMG Licensing, and non-scripted content business…

View Details Apply on SimplyHired

Customer Service Rep.

Company: EmblemHealth

Location: New York, NY

Posted Aug 23, 2025

Receive, answer and/or record telephone/correspondence/e-mail inquiries from subscribers, providers, and other. Must be able to compose clear concise letters.

View Details Apply on SimplyHired

Retail Cosmetics Sales Associate - Dior Beaute, Flushing - Full Time

Company: Macy’s

Location: Flushing, NY

Posted Aug 23, 2025

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience. Use product knowledge to give expert guidance to each…

View Details Apply on SimplyHired

Facilities Technician L1 (Painter)

Company: FRESH DIRECT, LLC

Location: Bronx, NY

Posted Aug 23, 2025

Will also maintain tools for this work and be responsible for all supply inventory. Aptitude in using appropriate tools (brushes, caulking guns etc.).

View Details Apply on SimplyHired

Polisher

Company: Zuma Restaurants

Location: New York, NY

Posted Aug 22, 2025

Monitor the cleanliness of the restaurant floor and promptly address any spills or messes to prevent slip hazards and maintain a safe environment for guests and…

View Details Apply on SimplyHired

Executive Chef, Stella 34 Trattoria

Company: Delaware North

Location: New York, NY

Posted Aug 23, 2025

Tuition and/or professional certification reimbursement. Possess working knowledge of company invoice tracking, labor tracking, schedule preparation, food cost…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages

All Excellent Customer Service Jobs 10,980 jobs All Jobs in New York City, NY 460,824 jobs Excellent Customer Service in Remote 1,993,816 jobs Excellent Customer Service in Other US Location 1,734,616 jobs Excellent Customer Service in Multiple Locations 405,800 jobs Excellent Customer Service in USA 363,856 jobs Excellent Customer Service in Washington DC 281,080 jobs Excellent Customer Service in Chicago, IL 269,976 jobs Travel in New York City, NY 79,837 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 37,542 jobs Health Insurance in New York City, NY 34,384 jobs Life Insurance in New York City, NY 33,039 jobs