Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Client Services Agent - Italian Speaking

Company: Volatour

Location: New York, NY

Posted Aug 21, 2025

We are a leading Receptive Tour Operator in New York City who welcomes International Visitors when they travel into the United States.

Auxiliary Security Officer

Company: Marksman Security

Location: Culver City, CA

Posted Aug 22, 2025

Provide excellent customer service which could include giving directions, opening doors and greeting employees, visitors and contractors in a proper manner.

Custodian-AT555503

Company: ICL

Location: Brooklyn, NY

Posted Aug 21, 2025

Familiarity with NY local and state plus federal housing laws. The Custodian plays a vital role in maintaining a safe, clean, and pleasant living environment…

Customer Service Agent (Temporary) - New York Hilton Midtown

Company: Hilton

Location: New York, NY

Posted Aug 22, 2025

As a Customer Service Agent, you would be responsible for responsible for answering and acting on calls from internal and external guests, logging and…

Marketing/Business Development Manager

Company: Confidential

Location: Missouri City, TX

Posted Aug 22, 2025

8+ years in marketing/business development (preferably in manufacturing or safety tools). Experience with digital marketing platforms and CRM tools.

FT/PT Security Guard - Construction Site

Company: Silverseal

Location: New York, NY

Posted Aug 22, 2025

Knowledge of operating walkie-talkie, two-way radio transceivers, and answering service calls for assistance. Work in various environments such as cold weather,…

Executive Chef

Company: Hyatt Regency Times Square

Location: New York, NY

Posted Aug 22, 2025

A 2-year, 3-year or 4-year culinary degree and at least 5 years of progressive experience in a hotel or a related field. Coordinate all par stock levels.

Customer Service Supervisor - Bilingual Chinese

Company: Firstrade Securities Inc.

Location: Flushing, NY

Posted Aug 21, 2025

Monitor and review calls or other correspondences between Representatives and Customers. Ability to resolve customer complaints and issues while maintaining a…

Senior Director of Piatti Brand Operations - Mill Valley, CA

Company: Palisades Hospitality

Location: New York, NY

Posted Aug 22, 2025

Work collaboratively with the other members of the senior Operations team to create, edit and/or advance useful tools, initiatives, and strategies for the field…

Sous Chef - The Heritage Tradition

Company: The Heritage Tradition

Location: Sun City West, AZ

Posted Aug 21, 2025

We do not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and…

Customer Service & Dispatch Coordinator

Company: Ion Appliance Repair

Location: New York, NY

Posted Aug 21, 2025

Familiarity with CRM or field-service software. Join *Appliance Repair NYC*—a trusted provider of appliance repair and installation services across Manhattan…

Manager, Affiliate Marketing

Company: Onward Search

Location: New York, NY

Posted Aug 22, 2025

Bachelor’s degree in Marketing, Communications, Public Relations, or a closely related field. Extensive knowledge of analytics/reporting tools and methodologies…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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