Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Security Guard - Government Location - Full Time

Company: Allied Universal

Location: Brooklyn, NY

Posted Aug 22, 2025

A valid driver's license will be required for driving positions only. A valid Guard Card or license is preferred. Availability across various days and shifts.

Staff Nurse-Ambulatory Care, Pediatrics Primary Care

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 22, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

janitor/store associate/ carry product

Company: Ace Hardware

Location: Brooklyn, NY

Posted Aug 22, 2025

Collaborate with team members to ensure a welcoming atmosphere. Maintain cleanliness and organization of the store. Enjoy a flexible Monday to Friday schedule.

Specification Technician – Infant Apparel & Plush Toys

Company: Enchante Accessories Inc.

Location: New York, NY

Posted Aug 22, 2025

1–3 years of experience in *technical design, specification, or product development* (children’s apparel, infant apparel, and/or plush toys strongly preferred).

Client Liaison

Company: California Closets - New York

Location: New York, NY

Posted Aug 22, 2025

Answer & direct incoming phone calls. The Client Liaison will work with others to respond to customer inquiries, book design appointments, and assist clients in…

Welder

Company: Waste Connections

Location: Jamaica, NY

Posted Aug 22, 2025

Valid driver’s license with a clean driving record. Operate a propane-powered forklift (5000 lb. capacity) and telehandler forklift -certification provided…

Tax Supervisor – Growing CPA Firm

Company: WINITSKY GROUP CPA

Location: Manhattan, NY

Posted Aug 22, 2025

Ensure compliance with federal, state, and local tax regulations. Supervise and mentor staff, providing guidance and technical review.

Media Director

Company: Blue Hour Studios LLC

Location: New York, NY

Posted Aug 22, 2025

Relationships with social and content vendors, partners, tools and technologies. Oversee and develop the media framework, ensuring consistency across all…

Customer Service Representative

Company: Pace Staffers

Location: New York, NY

Posted Aug 22, 2025

Utilize Microsoft Office applications for data entry and documentation purposes. Proficiency in data entry and computer skills, including familiarity with…

Live-out Private Chef in NYC

Company: Montclair Chef

Location: New York, NY

Posted Aug 22, 2025

Fridays include Shabbat dinners for up to 12/14 guests, supported by additional staff when guest numbers exceed eight.

OTR Truck Driver - 1099

Company: Hirschbach Motor Lines

Location: Maspeth, NY

Posted Aug 22, 2025

Top lease drivers *net up to $138,000 per year (includes bonuses)*, running up to 3,000 miles/week. Teams have 1 truck payment: all expenses are split.

Museum Exhibition Graphic Designer

Company: C&G Partners

Location: New York, NY

Posted Aug 22, 2025

Self-motivated and independent thinker with strong communication skills. Pushing the boundaries of museum exhibition graphic design excellence for this client…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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