Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Data Scientist II - Project Manager

Company: TD Bank

Location: New York, NY

Posted Aug 19, 2025

They will create executive level frameworks, current state, future state roadmaps, process flows and other documentation. Lifting/Carrying (under 25 lbs.).

Woodworking Teacher

Company: C'E Montessori Brooklyn

Location: Brooklyn, NY

Posted Aug 19, 2025

Strong mechanical knowledge with experience in manufacturing or construction environments. Collaborate with other tradespeople on projects that require…

Furniture Installation Senior Project Manager (5 years exp required)

Company: CRS-Corporate Relocation Systems Inc.

Location: Glendale, NY

Posted Aug 19, 2025

Ability to read architectural drawings and develop furniture layouts. Conduct punch list walks and develop snag lists of any deficiencies or issues.

Graphic Designer

Company: Creo Dent Prosthetics

Location: New York, NY

Posted Aug 19, 2025

Participate in projects involving branding and various marketing design (i.e. text design, package design and web design). Bachelors degree in Design preferred.

Branch Security Officer - SoHo

Company: Tiffany & Co.

Location: New York, NY

Posted Aug 19, 2025

Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report…

Associate Consultant

Company: Veeva Systems

Location: New York, NY

Posted Aug 19, 2025

Build trust with our customers, provide guidance, and translate business needs into technical solution design. Flexible PTO and company paid holidays.

Analyst - Global Reporting & Analytics, Strategic Sourcing

Company: Tiffany & Co.

Location: New York, NY

Posted Aug 19, 2025

Bachelor’s degree in Business, Supply Chain, Finance, Data Analytics, or a related field. Design, develop, and maintain interactive reports and dashboards using…

Project Manager (Public Sector)

Company: JRM Construction Management, LLC

Location: New York, NY

Posted Aug 19, 2025

At least five years of relevant experience as a Project Manager, preferably experience building for city and/or state agencies.

HVAC Service Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted Aug 19, 2025

Completing basic troubleshooting of both air- and water-cooled HVAC equipment as well as PTAC units and water sourced heat pumps. High school diploma or GED.

Janitor - Commercial Cleaner

Company: Paramount Services Group Inc.

Location: Brooklyn, NY

Posted Aug 19, 2025

Vehicle and a valid driver's license to travel to and from work. You're careful with all cleaning products, using water to clean surfaces and then chemicals and…

Housekeeper

Company: Yeshiva University

Location: New York, NY

Posted Aug 19, 2025

Valid state-issued driver's license preferred. A Housekeeper is primarily responsible for daily cleaning routines of private and public areas such as offices,…

[Immediate Hire] High School Teacher (Leave Replacement)

Company: DREAM

Location: New York, NY

Posted Aug 19, 2025

Establish and maintain strong relationships and regularly communicate scholars’ progress towards academic, social-emotional, and behavioral goals and with…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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