Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Customer Service Representative - CI

Company: Nassau Candy

Location: Hicksville, NY

Posted Aug 19, 2025

Manage calls & emails: order status, tracking, production questions. ✔️ Strong computer skills: updating accounts, tracking calls, accurate record-keeping.

Lead Teacher 3k - Early Childhood Education

Company: Henry Street Settlement

Location: New York, NY

Posted Aug 19, 2025

You will develop and implement age-appropriate curricula, activities, and lesson plans in the classroom. Bachelor’s degree in early childhood education required…

CNC Setup Operator - 1st Shift

Company: Loos & Co

Location: New York, NY

Posted Aug 20, 2025

Inspect products to ensure product excellence and quality using measuring tools (calipers/micrometer). Basic computer skills for data entry purposes.

Staff Nurse(PH)-Amb Care

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 19, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

Data Analyst - Insurance

Company: WAHVE

Location: New York, NY

Posted Aug 19, 2025

Compile and prepare data for customer analysis. *Experience* *working in a data analysis role in the insurance or financial services industry – *_*required*_.

House Cleaner

Company: Suds Perfection Residential Cleaning Services

Location: Brooklyn, NY

Posted Aug 20, 2025

Familiarity with various cleaning tools and products, including those used for floor care and carpet cleaning. Job Types: Part-time, Contract.

Janitorial Supervisor - Cleaner

Company: Paramount Services Group Inc.

Location: Brooklyn, NY

Posted Aug 19, 2025

In case of staff absences or temporary vacancies, you step in to help clean the facility and make every inch of the space sparkle and shine!

Branch Security Officer - SoHo

Company: Tiffany & Co.

Location: New York, NY

Posted Aug 19, 2025

Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report…

Plumbing service man

Company: MECHANICAL SYSTEMS INC

Location: Brooklyn, NY

Posted Aug 19, 2025

Valid commercial driving license mandatory. Use hand tools, power tools, and welding equipment safely and effectively.

Founder & Brand Director(Mandarin required)

Company: Dashan inc

Location: Flushing, NY

Posted Aug 19, 2025

Participate in restaurant interior design, including hard decoration layout and soft furnishing selection, ensuring alignment with brand identity.

Project Accountant

Company: Ascendo Resources

Location: New York, NY

Posted Aug 19, 2025

Request invoices from subcontractors and ensure proper entry into the system and requisitions. Review PCOs and RFAs, verifying accuracy of data entry.

Full-Time Uniqlo Retail Associate - SOHO

Company: Fast Retailing

Location: New York, NY

Posted Aug 20, 2025

Act as cashier when required by following cashier protocol. Be knowledgeable of fitting room standards and assist when needed. Meet and exceed sales goals.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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