Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Advanced Sales Engineering Support Specialist

Company: General Dynamics Mission Systems, Inc

Location: National City, CA

Posted Aug 20, 2025

This will entail researching and analyzing data, such as customer design proposals, specifications and manuals to determine feasibility of design or application…

ACCOUNTANT

Company: OFFICE OF LABOR RELATIONS

Location: Manhattan, NY

Posted Aug 20, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Staff Nurse(PH)-Mother/Baby

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 20, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

Assistant Data Analyst, Bureau of Early Intervention

Company: DEPT OF HEALTH/MENTAL HYGIENE

Location: Queens, NY

Posted Aug 20, 2025

A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science…

Registered Nurse (Per Diem)

Company: Cedars-Sinai

Location: Culver City, CA

Posted Aug 20, 2025

Valid CA RN license required. Provides direct and indirect care services, including, but not limited to, the administration of medications and therapeutic…

IT Manager

Company: Monad Foundation

Location: New York, NY

Posted Aug 20, 2025

Manage and troubleshoot hardware, software, and network issues (Mac, SaaS tools such as Google Workspace, 1Password, Slack, printers, VPN, etc.).

Security Guard

Company: Makan Construction

Location: New York, NY

Posted Aug 20, 2025

Security professionals with a clean driver's abstract will be compensated more. The ideal candidate will be responsible for maintaining a safe and secure…

Staff Nurse(PH)-Pediatrics

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 20, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

Construction Project Manager

Company: Confidential

Location: Bronx, NY

Posted Aug 20, 2025

Ability to read blueprints and technical drawings. Manage construction projects from planning through completion. Develop/track project schedules and budgets.

Retail Associate

Company: The National September 11 Memorial & Museum

Location: New York, NY

Posted Aug 20, 2025

Accurately process transactions, including cash and credit card payments, following all financial and organizational policies. Wear a museum-issued uniform.

Retail Sales Consultant - New York, NY

Company: Generation Tux

Location: New York, NY

Posted Aug 20, 2025

Manage appointment schedules and digital tools for client records and reporting. Track leads, manage follow-ups, and support group coordination for larger…

Tax Accountant – Growing CPA Firm

Company: WINITSKY GROUP CPA

Location: Manhattan, NY

Posted Aug 20, 2025

Stay current with federal, state, and local tax regulations. We are looking for an experienced Tax Accountant with a strong background in preparing returns for…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages