Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Creative Director, FVP

Company: Apple Bank for Savings

Location: New York, NY

Posted Aug 15, 2025

Lead usability testing efforts with vendor partners, develop test plans, oversee execution, and incorporate results into design strategies.

View Details Apply on SimplyHired

Custodian

Company: FORT GREENE COUNCIL, INC

Location: Brooklyn, NY

Posted Aug 16, 2025

Operate fire panel system and acquire all required certifications and/or license- F-07 and S-95. Two years experience as a Custodian or Maintenance or…

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Director, Digital Marketing Strategy

Company: Fidelis Care

Location: Queens, NY

Posted Aug 16, 2025

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time…

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Armed Security Officer - 34240

Company: Harvard Protection Services, LLC

Location: New York, NY

Posted Aug 16, 2025

Must have a security guard license or be able to obtain one within an acceptable period. Responsible for becoming familiar with incoming and outgoing traffic,…

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401(k) dental insurance health insurance

OB/GYN Physician Position in Morristown, NJ. $60K sign on bonus

Company: Unified Women's Healthcare

Location: Morristown, New Jersey

Posted Aug 17, 2025

View Details Apply on healthecareers.com

Field Leader

Company: Chipotle

Location: New York, NY

Posted Aug 16, 2025

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state…

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Anthropologie Custodian

Company: Anthropologie

Location: New York, NY

Posted Aug 16, 2025

Assesses the store maintenance and cleaning needs such as washing windows, vacuuming, replacing light bulbs, removing trash, and performing simple repair jobs.

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Data Scientist - Blueflame AI

Company: Datasite

Location: New York, NY

Posted Aug 16, 2025

This position requires close collaboration with internal teams to manage large data sets, gather meaningful insights, and develop models to support the…

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Custom Picture Framer

Company: J. Pocker

Location: Long Island City, NY

Posted Aug 16, 2025

At least 3-5 years of prior experience in custom framing or a related field. Problem-Solving: Ability to troubleshoot and find creative solutions for framing…

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Data Analyst

Company: Columbia University

Location: New York, NY

Posted Aug 16, 2025

The Department of Epidemiology in the Mailman School of Public Health seeks an experienced quantitative Data Analyst to provide data management and conduct…

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UAS Assessment RN - Bilingual - New Grad Registered Nurse

Company: Compass Healthcare Consulting & Placement

Location: New York, NY

Posted Aug 16, 2025

New RN Grad with Current NYS RN license and registration. The Assessment RN will independently conduct functional, psychosocial and environmental safety…

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Lead Security Receptionist- Full Time

Company: Security Industry Specialists

Location: New York, NY

Posted Aug 15, 2025

Duties include but are not limited to; answering phones, ensuring phone calls are properly directed, greeting guests in a professional, friendly, and hospitable…

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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