Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Mason

Company: Metropolitan Transportation Authority

Location: New York, NY

Posted Aug 13, 2025

Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or…

Graphic Designer - NY Consulting

Company: CBRE

Location: New York, NY

Posted Aug 13, 2025

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience.

Hospitality Security Officer (Nightclub, Lounge, Hotel, Retail)

Company: AG Security Group Inc

Location: Middle Village, NY

Posted Aug 13, 2025

Weekend Availability: Candidates must be available to work both Friday and Saturday nights, as these are our highest-demand shifts in hospitality environment.

Oakley Brand Marketing Manager

Company: Luxottica Wholesale North America

Location: New York, NY

Posted Aug 13, 2025

Identify opportunities to grow door productivity & partner with Sales to develop & customize global tools to help with Customer sell in.

AT&T Customer Service Representative

Company: Confidential

Location: Union City, NJ

Posted Aug 13, 2025

With a new partnership with AT&T and its technology, our rapid growth has created an immediate need for a progress-focused and team-oriented entry level AT&T…

SECURITY GUARD

Company: Inwood Academy for Leadership Charter School

Location: New York, NY

Posted Aug 13, 2025

Monitor school grounds and school entrances to ensure only authorized personnel and authorized visitors access the school; if assigned to the main entrance,…

Data Science Analyst I-Geriatric and Palliative Medicine

Company: Mount Sinai

Location: New York, NY

Posted Aug 12, 2025

Provides technical support to data analytics functions as they relate to varied business units, and technical expertise on the selection, development and…

Graphic Designer IC

Company: United Nations

Location: New York, NY

Posted Aug 12, 2025

Under the supervision of the Project Manager in Anti-Racism Office (ARO), the individual contractor will be responsible for the following: 1.

Graphic Designer

Company: Diamond Foundry

Location: New York, NY

Posted Aug 13, 2025

3+ years of design experience with a strong portfolio showcasing cross-channel campaigns (digital, social, retail) and a focus on email design.

CDL Driver

Company: Waste Connections

Location: Brooklyn, NY

Posted Aug 12, 2025

Valid Class B CDL with air brakes endorsement as a minimum. Pay for this CDL Driver will be $30.20-$33.55 depending on experience with annual increases.

Senior Accountant- Real Estate

Company: Beacon Hill Staffing Group

Location: New York, NY

Posted Aug 12, 2025

Bachelor's degree in Accounting or related field. You'll also work closely with asset managers, leasing agents, and property managers, gaining visibility across…

Senior Data Scientist, Trust and Safety

Company: Etsy

Location: Brooklyn, NY

Posted Aug 13, 2025

We are looking for a Senior Data Scientist that will partner with the Trust and Safety Content groups under the broader Customer Operations organization, whose…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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