Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Chef & B

Company: Hyatt Regency Times Square

Location: New York, NY

Posted Aug 09, 2025

A 2-year, 3-year or 4-year culinary degree and at least 5 years of progressive experience in a hotel or a related field. Coordinate all par stock levels.

Sales Associate

Company: Heyday Skincare Corporate

Location: Manhattan, NY

Posted Aug 09, 2025

You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Full-Time and Part-Time Housekeepers

Company: Elmwood Hills Healthcare Center

Location: Gloucester City, NJ

Posted Aug 09, 2025

Ensures that work assignment areas are clean and that equipment, tools, supplies, etc. Ensures that work/assignment areas are clean and equipment, tools,…

Healthcare Protection Officer - Redwood City

Company: Blackstone Consulting, Inc

Location: Redwood City, CA

Posted Aug 09, 2025

Stay current on training and trends in the PWV field. Demonstrated ability to exercise independent judgment and employ strong reasoning skills.

Senior Data Analyst

Company: NYU Langone Health

Location: New York, NY

Posted Aug 09, 2025

To qualify you must have a Master's degree in a relevant field such as public health, epidemiology, biostatistics, health economics, data science, or a related…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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