Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

RN Clinical Manager

Company: Royal Care Certified

Location: Flushing, NY

Posted Aug 08, 2025

Ensuring progress reports are being properly documented and in compliance with state regulations. Royal Care Certified Home Care is seeking a Clinical /Nurse…

Threat Context Analyst

Company: Microsoft

Location: New York, NY

Posted Aug 08, 2025

Proficiency in data wrangling and processing pipelines using tools such as pandas, NumPy, or PySpark and fluency in Python and SQL tools with experience…

Pharmacist - Specialty Pharmacy

Company: CVS Health

Location: New York, NY

Posted Aug 08, 2025

Our Pharmacists ensure the accurate delivery of pharmaceutical care services, which include drug therapy monitoring, patient education, drug information and…

Threat Context Analyst

Company: Microsoft

Location: New York, NY

Posted Aug 08, 2025

Proficiency in data wrangling and processing pipelines using tools such as pandas, NumPy, or PySpark and fluency in Python and SQL tools with experience…

Retail Sales Associate

Company: My Wireless - AT&T Authorized Retailer

Location: National City, CA

Posted Aug 08, 2025

Experience prospecting through outbound calls. Training and developing your skills to become a top My Wireless Retail Sales Associate, which leads to…

Store Associate

Company: Unlimited Biking

Location: New York, NY

Posted Aug 09, 2025

We want you to make our guests and visitors feel appreciated and valued in our stores, while providing quick and efficient service.

Retail Sales Stylist/ Key Holder

Company: Anne Fontaine

Location: New York, NY

Posted Aug 08, 2025

As a Luxury Retail Sales Stylist Keyholder, you will be responsible for contributing to the daily operations of our boutique and driving sales.

FO1/FO4 Concierge Security Guard

Company: GardaWorld Security Services U.S.

Location: New York, NY

Posted Aug 09, 2025

Customer service duties like welcoming, verifying identity, and guiding visitors. A comprehensive benefits package including medical, dental, and vision…

Data Scientist, Financial Crimes - USDS

Company: TikTok

Location: New York, NY

Posted Aug 09, 2025

Collaborate with internal stakeholders to design, develop, validate, and implement AML scenarios, and conduct threshold tuning to optimize performance.

Store Sales Associate

Company: B&H Photo

Location: New York, NY

Posted Aug 08, 2025

All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or…

Sales Associate - NYC

Company: REISS

Location: New York, NY

Posted Aug 09, 2025

As part of our team, you'll be joining our new store opening in New York on a part-time basis, as our Sales Associate, who is responsible for providing…

Construction Project Manager Bilingual in Chinese Mandarin

Company: haidilao hotpot

Location: New York, NY

Posted Aug 08, 2025

Regularly seek to develop new supplier design/construction resources. Evaluate project risks in the early stages and develop corresponding cost estimates.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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