Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Security Officer Construction Site – All Shifts Available

Company: Johnson Security Bureau, Inc.

Location: Brooklyn, NY

Posted Aug 08, 2025

Provide JSB standard customer while assisting clients, customers, employees, visitors, and guests. Sick Time to take care of yourself when needed.

Software Engineer - Spend Growth

Company: Rippling

Location: New York, NY

Posted Aug 08, 2025

Work alongside software architects and senior developers doing state-of-the-art development work. Design, develop, code, and test software systems, improvements…

Plumber Helper

Company: Senid Plumbing & Heating Corp.

Location: College Point, NY

Posted Aug 08, 2025

The ideal candidate will possess mechanical knowledge and be comfortable using power tools while demonstrating a strong willingness to learn and grow within the…

Retail Sales Associate

Company: Korn Ferry RPO for Tempur Sealy

Location: New York, NY

Posted Aug 08, 2025

During the first year of employment, your paid time off will be pro-rated based on date of hire unless otherwise dictated by state or local law.

Customer Service Representative

Company: Farm To People

Location: Brooklyn, NY

Posted Aug 08, 2025

Field calls from customers while deliveries are being made via delivery app and google voice. Answer calls & SMS from customers during in-office hours.

Business Analyst

Company: Morgan & Morgan, P.A.

Location: Brooklyn, NY

Posted Aug 08, 2025

Strong communication and presentation skills, comfortable translating technical results into straightforward insights.

Sales Associate/Assistant

Company: ISA HR CONSULTING

Location: Manhattan, NY

Posted Aug 08, 2025

Handle cash transactions accurately using the POS system while adhering to cash handling procedures. Basic math skills for handling transactions and inventory…

Supervising Pharmacist

Company: INTOSANA PHARMACY

Location: Brooklyn, NY

Posted Aug 08, 2025

*Required:* Valid pharmacist license as per state regulations. *Regulatory Compliance:* Ensure compliance with federal, state, and local pharmacy regulations.

Security Guard - Corporate Events

Company: GardaWorld Security Services U.S.

Location: Redwood City, CA

Posted Aug 08, 2025

You have valid CA. driver license and clean driving record. You have a state security license and additional 32hr. Answer questions in person or by phone.

Security Guard - Corporate Headquarters - Kips Bay, Manhattan

Company: Allied Universal

Location: New York, NY

Posted Aug 08, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

CSR - Customer Service Representative

Company: ISA HR CONSULTING

Location: New York, NY

Posted Aug 08, 2025

Maintain detailed records of customer interactions and transactions. Handle client complaints with professionalism and empathy. Job Types: Full-time, Part-time.

Hospice Field Nurse, RN - Brooklyn, NY - Up to $130K - Full Time M-F BIG Benefit Package!

Company: Advanced Care Placement Services

Location: Brooklyn, NY

Posted Aug 08, 2025

*Additional Requirements:* Must have a valid driver’s license and a reliable car. In this field-based position, you will work closely with our Interdisciplinary…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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