Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Construction Excavation Laborer

Company: Seylone

Location: New York, NY

Posted Aug 06, 2025

Mandatory OSHA 30 certification with a 10-Hour SST; 40-Hour HAZWOPER certification preferred. Transport equipment and materials to and from sites safely if in…

Senior Accountant (Bilingual in Mandarin)

Company: MenuSifu Inc.

Location: New York, NY

Posted Aug 06, 2025

▪* Bachelor’s degree in accounting or finance, or an equivalent field experience required. ▪ *Prepare and analyze financial statements (income statements,…

Marketing/Business Development Manager

Company: MOUND COTTON WOLLAN & GREENGRASS

Location: New York, NY

Posted Aug 06, 2025

Drive coordination and planning of local events; work with attorneys to plan CLE content; develop targeted invitation lists to ensure key audience inclusion.

Registered Nurse (RN) Unit Manager

Company: Boro Park Center

Location: Brooklyn, NY

Posted Aug 06, 2025

Must hold valid State RN License. Mentor less experienced nurses, offering clinical & career advice. Help establish and implement employee policies and…

Evening School Cleaner

Company: Safety Facility Services

Location: Brooklyn, NY

Posted Aug 06, 2025

This role is responsible for ensuring the customer’s site is clean and safe so that the customers have a pleasant experience. Sweep, vacuum, and mop floors.

Senior Information Security Compliance Analyst

Company: Motorola Solutions

Location: Culver City, CA

Posted Aug 06, 2025

The ideal candidate will have a strong understanding of compliance frameworks, excellent analytical skills, and the ability to communicate effectively with both…

Armed Security Officer|Retired LEO|Military

Company: AG Security Group

Location: New York, NY

Posted Aug 06, 2025

Active NYS Armed Guard License with valid pistol permit. *Client Liaison & Service Integration:* Collaborate seamlessly with client teams, concierge, and event…

Sales Associate

Company: Mackenzie-childs Llc

Location: New York, NY

Posted Aug 06, 2025

Computer, printer, scanner, telephone, photocopier and POS system. Demonstrate a proactive approach to developing a clientele- both personally and for the team.

Senior Accounting Manager or Assistant Director (Bilingual in Mandarin)

Company: Menusifu, Inc.

Location: New York, NY

Posted Aug 06, 2025

Lead the preparation and analysis of all corporation financial statements, including income statements, balance sheets, and cash flow statements, for internal…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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