Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Senior Software Engineer, iOS (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Aug 07, 2025

Develop iOS client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

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Designer

Company: Prophet

Location: New York, NY

Posted Aug 07, 2025

Stay up-to-date with industry developments and design tools. Contribute to design projects from conception through delivery, including the design of brand…

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sign-on bonus relocation assistance part time

OB Laborist Opportunity – New Bedford & Fall River, MA

Company: Southcoast Health

Location: New Bedford & Fall River, MA

Posted Aug 07, 2025

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health system full time + 1 tags

Nurse Practitioner - CBMC-FT Evenings-Critical Care NPs SBM-Livingston-NJ

Company: RWJBarnabas Health

Location: Livingston, New Jersey

Posted Aug 07, 2025

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Client Success Executive

Company: PEI Group

Location: New York, NY

Posted Aug 07, 2025

Flag early risk indicators: login drop-off, license underutilization, key contact disengagement. Join Account Management and Sales on strategic calls to provide…

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health system full time

Physician Assistant - General Surgery Sub-Specialty (Nights)

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 07, 2025

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research

Audiologist

Company: Kaiser Permanente

Location: Daly City, California

Posted Aug 07, 2025

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full time be or bc

Maternal Fetal Medicine, Vassar Bros Medical Center, $75,000 offered in bonuses!

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Aug 07, 2025

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401(k) continuing education credits dental insurance

Neonatal Nurse Practitioner

Company: Pediatrix Medical Group

Location: Oklahoma City, Oklahoma

Posted Aug 07, 2025

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professional growth hospital

Chaplain - Hospice

Company: Kaiser Permanente

Location: Union City, California

Posted Aug 07, 2025

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work life balance full time be or bc

GI Hospitalist, Assistant/Associate Professor, Internal Medicine, Gastroenterology (155371)

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Aug 07, 2025

View Details Apply on healthecareers.com

Graphic Designer

Company: Bay Central Printing, Inc

Location: Union City, CA

Posted Aug 07, 2025

Bachelor’s degree in Design or a related field is preferred. Experience in desktop publishing and design for various materials such as newsletters, business…

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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