Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Customer Service /Call Center Representative (Phone Support Experience)

Company: Trigyn

Location: Queens, NY

Posted Aug 06, 2025

Answer heavy volume of incoming calls. Data entry experience and a minimum of 25 wpm typing skills. Respond to telephone, mail, e-mail and in-person inquiries;…

Graphic Designer

Company: Roller Rabbit LLC

Location: New York, NY

Posted Aug 06, 2025

Assist in day-to-day graphic design needs with oversight from the Senior Graphic Designer including email creation and social media graphic needs for…

Data Operations Analyst

Company: Upside

Location: New York, NY

Posted Aug 06, 2025

Collaborating with project managers, system health, and engineering to ensure effective cross-project communication and issue management.

Analyst, Revenue Analytics

Company: Disney

Location: New York, NY

Posted Aug 06, 2025

Partner with cross-functional teams to develop new reporting tools and insights aligned with evolving business needs.

Applied AI Engineer

Company: Credit Genie

Location: New York, NY

Posted Aug 06, 2025

Using low-code tools, APIs, and your own ingenuity, you will create working prototypes that make the potential of AI tangible, paving the way for company-wide…

Graphic Designer, Production

Company: EmblemHealth

Location: New York, NY

Posted Aug 06, 2025

Experience in designing and producing digital display ads and social media content (Required). Collaborate with the Creative Service Team to support the…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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