Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Front Desk/Call Center Rep - 1826

Company: Bhired

Location: Brooklyn, NY

Posted Aug 05, 2025

Responsibilities include answering calls, greeting patients, scheduling appointments, verifying insurance and demographic information, documenting interactions,…

Marketing Manager, Social Media & Digital

Company: Aramark

Location: New York, NY

Posted Aug 05, 2025

Enhancing the guest experience and driving measurable business impact. You will be a leading influence, strategist, and executor of localized social media…

Security Manager

Company: Omni Hotels & Resorts

Location: New York, NY

Posted Aug 05, 2025

Place follow up calls with guests to ensure satisfaction of response. Coordinate and respond to telephone requests from guests and general work requests.

Part-Time Technology Associate, Textile/Surface Design - Weaving

Company: Fashion Institute of Technology

Location: New York, NY

Posted Aug 05, 2025

Maintain inventory of all tools and equipment, research and recommend new and replacement tools, and obtain quotes for the purchase.

HVAC Surveyor, GCOE

Company: Johnson Controls

Location: New York, NY

Posted Aug 05, 2025

At least 5 years of field experience in HVAC, including controls, mechanical systems, equipment, service, and/or maintenance programs.

Software Development Engineer II, DSP

Company: Amazon.com Services LLC - A57

Location: New York, NY

Posted Aug 05, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

Retail Sales Associate- Soho (Part Time)

Company: Eileen Fisher

Location: New York, NY

Posted Aug 05, 2025

Ability to climb short/tall ladders, twist, bend, and stoop to retrieve items from floor, shelves, and hooks. Perform open and close out procedures as needed.

Junior Graphic Designer

Company: Impact Networking

Location: Culver City, CA

Posted Aug 05, 2025

Qualified candidates will have a developing understanding of graphic design, layout principles, experience with print production, experience pre-flighting…

Visual Designer, Zappos

Company: Zappos.com LLC

Location: New York, NY

Posted Aug 05, 2025

Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design, with experience in designing for both mobile and…

Senior Search Engine Marketing Consultant (SEM)

Company: Onward Search

Location: New York, NY

Posted Aug 05, 2025

In this role, equivalent to a supervisor-level position in agencies, the Senior SEM Consultant will manage enterprise-scale search campaigns across Google and…

Software Development Engineer, Veteran Opportunity

Company: Amazon.com Services LLC

Location: New York, NY

Posted Aug 05, 2025

Strong knowledge of Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem solving, and complexity analysis.

Global Security - Security Officer Shift Manager

Company: JPMorganChase

Location: New York, NY

Posted Aug 05, 2025

You will have the opportunity to utilize your skills in critical infrastructure security operations, technical security, alarm management, and mobile…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages