Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Analyst Cybersecurity Risk

Company: JetBlue Airways Corporation

Location: Long Island City, NY

Posted Aug 05, 2025

Bachelor’s degree in Cybersecurity, Information Security, Information Systems, Risk Management, or a related field; OR demonstrated capability to perform job…

Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: New Hyde Park, NY

Posted Aug 05, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

On Call Hospice Field RN

Company: Favorite Healthcare Staffing

Location: Manhattan, NY

Posted Aug 05, 2025

Current NY drivers license with reliable transportation. Current NYS RN license, BSN Preferred. Pension Vested after 5 years of service, Participation in 403 (b…

Electrical Helper/Apprentice

Company: Management LLC NYC

Location: Queens, NY

Posted Aug 05, 2025

This role offers an excellent opportunity for growth within the electrical field while gaining valuable experience that will lay the foundation for a successful…

Applied Researcher I

Company: Capital One

Location: New York, NY

Posted Aug 05, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

Roofer

Company: Bay Area Five Star Roofing

Location: Redwood City, CA

Posted Aug 05, 2025

Utilize hand tools and power tools effectively for roofing tasks. Experience with carpentry, trim carpentry, frame carpentry, metal stud framing, plumbing,…

Customer Service Associate

Company: GA Business Services

Location: East Village, NY

Posted Aug 05, 2025

High School Diploma or comparable certification. Oversee sales transactions to ensure they are completed correctly, and installation dates placed promptly.

Customer Service Representative NY/NJ Residents Only

Company: Integrated Staffing Corporation

Location: Queens, NY

Posted Aug 05, 2025

Must obtain a license, which will be reimbursed after 30 days of employment. High school diploma or technical certification required.

FY26 - Tax Technology and Transformation - SAP Tax Integration - Manager

Company: EY

Location: New York, NY

Posted Aug 05, 2025

Approved technical certification, CPA license or membership to state Bar or progress to attaining those mentioned. Tax analytics and reporting enhancements.

Handyman/Laborer

Company: Double U Development

Location: Brooklyn, NY

Posted Aug 05, 2025

*Valid driver's license and* *reliable transportation*. EPA 608 certification or similar HVAC credentials. Handle plumbing, electrical, drywall, and carpentry…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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