Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Sales Front Desk Associate – Fitness Gym

Company: Action Black LLC

Location: New York, NY

Posted Jul 29, 2025

Manage incoming calls, emails, and follow up on appointments and scheduling for current and new members. Maintain a clean and organized front desk and waiting…

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PUBLIC RESTAURANT PR & MARKETING MANAGER (Bay Area)

Company: Bon Appetit

Location: Redwood City, CA

Posted Jul 28, 2025

Collaborate with the corporate communications team to support the specialty-venue field’s social media (page set-up, troubleshooting); contribute inspiration…

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Senior Data Analyst - Financial Crimes/AML

Company: K2 Integrity Holdings

Location: New York, NY

Posted Jul 29, 2025

At least a bachelor’s degree in data analytics or a related field. Analyze and interpret transactions, accounts, customers, alerts, and third-party data using…

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SENIOR BUILDING CUSTODIAN

Company: HRA/DEPT OF SOCIAL SERVICES

Location: Manhattan, NY

Posted Jul 29, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

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401(k) health insurance malpractice insurance

Cardiac Anesthesiology Physician - Mason City, IA - $140k Bonus

Company: Trinity Health

Location: Mason City, Iowa

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Electricians Mechanics Reidential

Company: Ostroff Electric

Location: Manhattan, NY

Posted Jul 29, 2025

From 5% matching 401k, free 100k life insurance, medical, PTO, and 10 holidays. Ostroff Electric needs Residential Electrical Mechanics (Foremans if you have…

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Booking & Sales Associate

Company: GUM Studios

Location: Brooklyn, NY

Posted Jul 29, 2025

Familiarity with CRM platforms and project tracking tools. Develop and pursue new leads, building relationships across fashion, commercial, and entertainment…

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Specialist Construction Labor Relations and Comp

Company: Con Edison Company of New York

Location: New York, NY

Posted Jul 29, 2025

Excellent oral and written communication skills, the ability to effectively interact with internal and external customers, contractors, local, and state…

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Per Diem RN- Flu Vaccine-Manhattan

Company: VNS Health

Location: New York, NY

Posted Jul 28, 2025

Valid driver's license or NYS Non-Driver photo ID card may be required. Current license to practice as a Registered Nurse in New York State.

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Clinical Operations Project Manager

Company: NYC Health + Hospitals

Location: New York, NY

Posted Jul 29, 2025

Manage a comprehensive inventory of deliverables across testing, training, technical, implementation, and change request workstreams.

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Customer Service Representative

Company: Neiman Marcus

Location: New York, NY

Posted Jul 29, 2025

This position is responsible for handling the daily use of the Credit Systems, knowledge of Audit Works and cash office, assisting customers and associates…

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Registered Nurse Case Manager

Company: Community Options, Inc.

Location: Brooklyn, NY

Posted Jul 29, 2025

Valid driver's license with a satisfactory driving record. Bachelor's Degree or equivalent experience in nursing field.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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