Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Marketing Data Analyst

Company: Complex

Location: New York, NY

Posted Jul 29, 2025

Fluency in Google Analytics (GA4), social analytics tools (e.g., Meta Business Suite, TikTok Analytics, Twitter Analytics), and video insights (e.g., YouTube…

Corporate Security Officer - Manhattan NY

Company: Silverseal

Location: New York, NY

Posted Jul 29, 2025

Knowledge of operating walkie-talkie, two-way radio transceivers, and answering service calls for assistance. Work in various environments such as cold weather,…

Client Service Representative

Company: Empire City Laboratories

Location: Brooklyn, NY

Posted Jul 29, 2025

Communicate via outgoing and incoming calls with Doctors' Offices regarding the orders placed and shipment information and respond to inquiries of kit order…

RN (P/T) - Crisis Respite Transition Program

Company: AHRC NYC

Location: Brooklyn, NY

Posted Jul 29, 2025

Valid Tri-state area Driver's License and good driving record preferred. In urgent/emergent situations, the RN may receive phone calls outside of routine…

Supervising Pharmacist

Company: Serenity Pharmacy Inc

Location: Flushing, NY

Posted Jul 29, 2025

A valid pharmacist license in New York. Provide guidance and support to the pharmacy team, ensuring accurate and efficient dispensing of medications.

Field Technician HVAC

Company: Dehumidified Air Solutions

Location: New York, NY

Posted Jul 29, 2025

Must have a valid driver's license and a clean driving Record. Must have a valid Air Conditioning & Refrigerant section 608 recovery certificate/license with…

Registered Nurse (RN)

Company: Retinal Ambulatory Surgery Center of NY

Location: New York, NY

Posted Jul 29, 2025

Valid Registered Nurse (RN) license in New York State. Adhere to our standard of patient care in all clinical activities; Work under direction of Nurse Leader.

Customer Service Representative- King-Tel

Company: West Farms Workforce1 Career Center

Location: Brooklyn, NY

Posted Jul 29, 2025

King-Tel is looking for experienced *Customer Service Representatives* for our office in Brooklyn, New York who will support incoming calls from New York City…

Security Guard

Company: El Dorado of Sun City Condominiums

Location: Sun City, AZ

Posted Jul 29, 2025

Answers and transfers all incoming telephone calls, taking accurate messages as appropriate and/or forwarding calls to employee voicemail.

Roll-Off Truck Driver

Company: MRT BWR Corp dba Boro Wide Recycling

Location: Glendale, NY

Posted Jul 29, 2025

Roll-off driver positions require frequent lifting, climbing in/out of the truck, fast paced loading! NOTE: Roll-off drivers are required to get out of the…

Business Analyst and Accountant

Company: 24 Seven Talent

Location: Brooklyn, NY

Posted Jul 29, 2025

Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or related field (Master’s or MBA preferred).

Sales Consultant - Art, Furniture & Lighting

Company: K'AB JUUN

Location: New York, NY

Posted Jul 29, 2025

This role is perfect for someone who thrives on sales, loves engaging with clients, and finds joy in connecting people with art and design.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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