Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

HVAC Technician

Company: Woods & Co Recruitment

Location: New York, NY

Posted Jul 25, 2025

Conduct general tasks including, but not limited to, safety training, group meetings and maintaining tools and vehicle (if applicable). Up to $44.23 per hour.

Data Storytelling Research & Marketing Manager

Company: The Dorm LCSW PLLC

Location: New York, NY

Posted Jul 25, 2025

Support with capturing video/image content in various settings (on-site, on city field trips/outings) to showcase what makes The Dorm community and experience…

Automotive Dealership Controller

Company: Confidential

Location: National City, CA

Posted Jul 25, 2025

Recruit, supervise and develop dealership office personnel. The Controller is responsible for making independent discretionary decisions regarding the…

Pharmacy PIC

Company: PLUSMED RX PHARMACY INC

Location: Missouri City, TX

Posted Jul 25, 2025

Active pharmacist license in good standing with the state board of pharmacy. Oversee daily pharmacy operations, ensuring compliance with state and federal…

Executive Chef

Company: Constellation

Location: New York, NY

Posted Jul 25, 2025

Developing standardized recipes and utilizing other production tools to ensure food quality and cost objectives are met. Employment Type: Full-Time, Onsite.

Manager of Institutional Giving

Company: DREAM

Location: New York, NY

Posted Jul 25, 2025

DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state…

Registered Nurse (RN) Unit Manager

Company: Brooklyn Center

Location: Brooklyn, NY

Posted Jul 25, 2025

Must hold valid State RN License. Mentor less experienced nurses, offering clinical & career advice. Help establish and implement employee policies and…

Graphic Designer (NY-based)

Company: Crawford Group

Location: New York, NY

Posted Jul 25, 2025

Looking for a talented Senior Designer to develop world-class design systems and brand guidelines, global campaign concepts (from ideation to production), as…

Regional Security Manager-East | Global Field Security

Company: NIKE

Location: New York, NY

Posted Jul 25, 2025

Typically, your workday consists of meetings, phone calls and responses to immediate security concerns and oversight of the security operations at your assigned…

Client Sales Associate

Company: Veritas Management Inc.

Location: Brooklyn, NY

Posted Jul 25, 2025

Tech-Savvy – Comfortable with CRM software, data management tools, and other sales platforms that track enrollment progress.

HVAC Technician

Company: COIT Cleaning & Restoration Services

Location: Union City, CA

Posted Jul 25, 2025

RequirementsSelf-motivated individual with good driving record. This includes being polite, courteous and respectful. No Experience needed - Paid Training!

Marketing Coordinator

Company: Southern Land Company Llc

Location: New York, NY

Posted Jul 25, 2025

This cross-functional team includes professionals in marketing & branding, public relations, digital & social media, health & wellness, content development,…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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