Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Manager, Database Reliability Engineering

Company: The Walt Disney Company (Corporate)

Location: New York, NY

Posted Jul 25, 2025

Provide technical analysis, effort and cost estimation, and system design recommendations. Bachelor’s degree in Computer Science, Information Systems, Software,…

Property Manager

Company: Rose Associates Inc.

Location: New York, NY

Posted Jul 25, 2025

All active license holders must register their license with Rose Associates upon hire. Valid NYS real estate license or ability to obtain one within the first…

Controller - Main Office

Company: Lantern Community Services Inc

Location: New York, NY

Posted Jul 24, 2025

Audit & Compliance: Collaborate with external auditors; ensure compliance with local, state, and federal regulations; file required reports with the oversight…

Sales Assistant

Company: QUEST USA CORP

Location: Brooklyn, NY

Posted Jul 25, 2025

A deep understanding of major retailers and their operations is essential, along with extensive experience in reporting and forecasting, which are critical for…

Management Chef, Banquets - Waldorf Astoria New York

Company: Hilton

Location: New York, NY

Posted Jul 25, 2025

This individual will work in close partnership with the Executive Chef and Executive Sous Chef to develop and execute seasonal, luxury-driven menus and…

Graphic Designer

Company: Marquee Brands

Location: New York, NY

Posted Jul 25, 2025

In collaboration with the Creative and Marketing teams, you will develop and design creative that includes identity, packaging, retail, campaigns, brand…

Custodian/Maintenance

Company: Vernon Childcare

Location: Astoria, NY

Posted Jul 25, 2025

Maintain cleanliness in restrooms, break rooms, and common areas by restocking supplies and performing deep cleaning as required.

Senior Associate, Data Visualization & Analytics

Company: New York Life Insurance Company

Location: New York, NY

Posted Jul 25, 2025

Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live…

Executive Project Manager

Company: K2 Integrity

Location: New York, NY

Posted Jul 25, 2025

Bachelor’s degree in business administration, management, or a related field. PMP or other project management certification is preferred.

Sales Event Assistant

Company: Legacy League

Location: New York, NY

Posted Jul 25, 2025

Set up and manage pop-up event sites. Collect data on customer interactions and feedback to help refine marketing strategies. New York, NY 10018 (Required).

Security Shift Supervisor

Company: Marksman Security

Location: Culver City, CA

Posted Jul 25, 2025

Must have a valid state security guard card. Bachelor’s degree in criminal justice and/or business, or related field preferred. Valid CA BSIS Guard Card.

Auxiliary Security Officer

Company: Marksman Security

Location: Culver City, CA

Posted Jul 25, 2025

Provide excellent customer service which could include giving directions, opening doors and greeting employees, visitors and contractors in a proper manner.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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