Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Plumber Mechanic

Company: B&B Mechanical Inc

Location: Brooklyn, NY

Posted Jul 22, 2025

We offer competitive salary and excellent bonuses! Candidates must have proper ID, Social Security and OSHA-40 Certification.'. Spanish speaking is a plus.

Client Service II Representative: Device Maintenance (2nd shift)

Company: Canon U.S.A., Inc.

Location: New York, NY

Posted Jul 22, 2025

Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Good computer skills/technical knowledge.

Armed Security Officers - Flex Officer

Company: Prosegur

Location: Missouri City, TX

Posted Jul 22, 2025

Clean driving record and valid driver's license. Interact with clients, visitors, employees, and the public in a professional manner.

Cleaner - 119th Street IRA-Manhattan - EOA #2025-163

Company: People With Developmental Disabilities, Office for

Location: New York, NY

Posted Jul 22, 2025

If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).

Sales Associate, Soho Women's

Company: Christian Dior Couture

Location: New York, NY

Posted Jul 22, 2025

Additional employee perks include, but are not limited to employee discount program, various paid time off, volunteer time off, holidays, mental health and…

Executive Sous Chef

Company: Hawksmoor - NYC

Location: New York, NY

Posted Jul 22, 2025

To support the Executive Chef and manage the kitchen’s financial performance, including: Ensure stock levels are appropriate and ordering is optimised.

(Part Time) Senior Aesthetic Nurse Injector

Company: NYC Rejuvenation Clinic

Location: New York, NY

Posted Jul 22, 2025

Must be a licensed RN or NP in New York State. Professional demeanor in a pleasant and friendly environment. Irving Park (Park Ave & 19th Street).

Sous Chef

Company: Hawksmoor - NYC

Location: New York, NY

Posted Jul 22, 2025

Hawksmoor New York opened to rave reviews in 2021 and welcomed guests into our beautiful restaurant, based in a National Historic Landmark- The United Charities…

Sous Chef, Rowland's Bar & Grill

Company: Delaware North

Location: New York, NY

Posted Jul 22, 2025

Tuition and/or professional certification reimbursement. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time…

HVAC Project Manager

Company: Energo

Location: Woodside, NY

Posted Jul 22, 2025

In-depth knowledge of boilers and heating systems in the following areas: Steam heating systems, hydronic heating systems, domestic hot water heating systems,…

Senior Property Accountant 5+ years experience

Company: The KRE Group

Location: Jersey City, NJ

Posted Jul 22, 2025

Maintaining general ledger accounts, providing monthly account analysis, and reconciling balance sheet accounts. Strong written and verbal skills.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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