Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Janitor

Company: Harlem United Community AIDS Center Inc

Location: New York, NY

Posted Jul 22, 2025

Trade school certification, or other technical related courses a plus. Assist with - minor plumbing leaks, plaster repairs, change ceiling tiles, repair minor…

PR & Media Relations Manager

Company: Oliveda International Inc.

Location: Culver City, CA

Posted Jul 23, 2025

Develop and execute media engagement strategies, including national/consumer press, local/regional, and trade media. *5+ years of beauty PR experience*.

Senior Software Engineer

Company: RightClick

Location: New York, NY

Posted Jul 23, 2025

Write tools and scripts (Python or similar) to automate tasks, data analysis, and system checks. Design, develop, and optimize high-performance Java…

Analyst, Data Operations

Company: Roku

Location: New York, NY

Posted Jul 22, 2025

Partner with Product and Engineering teams to help develop tools and roadmaps to further business needs from the data operations perspective.

Senior Customer Service Representative - 721277

Company: CONSUMER AND WORKER PROTECTION

Location: New York, NY

Posted Jul 23, 2025

Assist applicants with outreach to other city agencies, as well as interagency communication to help resolve issues pertaining to their license;

Accountant - New York, NY - Part-Time

Company: Your Part-Time Controller, LLC

Location: New York, NY

Posted Jul 23, 2025

4 WEEKS PAID TIME OFF, generally consisting of 100 hours paid vacation to start with eligibility for additional vacation based on tenure and a minimum 40 hours…

Registered Nurse - RN - Emergency Department (ED) – Nights

Company: NewYork-Presbyterian Hospital

Location: Brooklyn, NY

Posted Jul 23, 2025

Current New York State RN license. BLS, ACLS and PALS certifications from the American Heart Association. Registered Nurse - RN - Emergency Department (ED) –…

Ruby on Rails Developer JN -072025-163359

Company: Goodwin Recruiting

Location: New York, NY

Posted Jul 23, 2025

Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Proactive and resourceful problem-solver.

Security Officer- PVH Corp.

Company: PVH

Location: New York, NY

Posted Jul 22, 2025

Interact with visitors and contractors. PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the…

Senior Marketing Manager

Company: Seaport Entertainment Group

Location: New York, NY

Posted Jul 23, 2025

Seamless execution of guest communication strategies across multiple channels including email, web, social and paid media.

Chef, Institute for the Study of the Ancient World

Company: New York University

Location: New York, NY

Posted Jul 23, 2025

3+ years experience running a kitchen preferably for groups of 30 or more. 3+ years experience running a kitchen in a restaurant or catering service environment…

Senior Lead Machine Learning Engineer

Company: Capital One

Location: New York, NY

Posted Jul 23, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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