Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Marketing Manager, Sandro-Paris, New York, NY

Company: SMCP NORTH AMERICA (US, CANADA)

Location: New York, NY

Posted Jul 22, 2025

Formulate and implement 360° marketing campaigns i.e. social, in-store activations, events, and clienteling support. 4 completely remote workweeks per year.

Associate Accountant (Back Office), P2

Company: United Nations

Location: New York, NY

Posted Jul 22, 2025

Advanced university degree (Master's degree or equivalent) in business administration, finance, accounting or related field.

Graphic Designer

Company: i3 International Inc.

Location: New York, NY

Posted Jul 22, 2025

*Experience:* Professional graphic design experience, preferably within the beauty industry or in packaging design. Pay Rate:* $45-52/hour.

Graphic Designer/Packaging Designer

Company: Simply Home Living

Location: New York, NY

Posted Jul 22, 2025

You will work closely with various teams to develop innovative design solutions that meet project objectives. Stay updated on industry trends and best practices…

Security Bike Patrol Officer - Community Patrol - Downtown, Manhattan

Company: Allied Universal

Location: New York, NY

Posted Jul 22, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Customer Associate

Company: Skyline Business Solutions Inc.

Location: University City, PA

Posted Jul 22, 2025

You would additionally promote Home Improvement Services, symbolize and carry a great reputation as the face of the company on conference calls or events,…

Cricket Wireless Sale Associate #159

Company: Spacetel LLC Cricket Wireless AD

Location: National City, CA

Posted Jul 22, 2025

Customer Support: Provide post-sales support by assisting customers with device setup, troubleshooting technical issues, and addressing billing inquiries.

Wood Shop Specialist

Company: School of Visual Arts

Location: New York, NY

Posted Jul 22, 2025

Exposure to large equipment and fabrication tools (standard hand/power/woodshop tools), requiring adherence to safety protocols.

Master Electrician (New York City)

Company: Metergy Solutions

Location: New York, NY

Posted Jul 22, 2025

Mentor entry level field service meter technicians on basic electrical concepts. 5+ years experience with standard concepts, practices and procedures within the…

Residential Apartment Painter

Company: Concierge Hospitality

Location: Manhattan, NY

Posted Jul 22, 2025

Collaborate with other tradespeople on construction sites to ensure seamless project execution. This role requires attention to detail, a commitment to safety,…

Experienced Plumber (valid NYS Driver License)

Company: Gerard's Plumbing & Heating Corp.

Location: Brooklyn, NY

Posted Jul 22, 2025

Must have a valid NYS driver’s license. Assemble and install pumps, valves, pipe fittings and fixtures. Troubleshoot and test plumbing systems.

Painting Supervisor

Company: Concierge Hospitality

Location: New York, NY

Posted Jul 22, 2025

Provide guidance and support in areas such as construction estimating, fixture installation, stucco application, welding, restoration, construction painting,…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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