Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Senior Accountant /Trainee 1-2 (NY HELPS) Vacancy ID# 192794

Company: State, Department of

Location: New York, NY

Posted Jul 21, 2025

Minimum Qualification Substitutions: A master's degree in accounting, auditing, or taxation and one year of professional experience in accounting/auditing or…

AI Solutions Lead

Company: ASAP Talent Services

Location: Redwood City, CA

Posted Jul 21, 2025

Partner with engineering and product teams to integrate AI features into existing SaaS products or develop standalone services. Full-time Home Office w/Travel.

Sr. Sales& Marketing Manager- Specialty Chemicals

Company: Pasona N A, Inc.

Location: New York, NY

Posted Jul 21, 2025

Conduct cost and cash flow analysis to determine competitive pricing strategies. Responsible for driving sales, marketing, and business development in the…

Luxury Sales Associate - Peserico Bloomingdale's 59th Street Part time

Company: Peserico

Location: New York, NY

Posted Jul 21, 2025

Responsible for not only driving sales, but ensuring all stores teams are building and developing client relationships.

Bilingual (English/Spanish) Chief Marketing Officer

Company: Confidential

Location: New York, NY

Posted Jul 21, 2025

As CMO, you will play a crucial role in enhancing brand awareness, increasing market share, and driving revenue growth through effective marketing initiatives.

Wholesale Sales Assistant

Company: Metro1 Solutions, LLC

Location: New York, NY

Posted Jul 21, 2025

Basic computer skills for processing transactions and managing inventory. The ideal candidate will play a crucial role in supporting our sales operations by…

Luxury Retail Sales Associate/Stylist - Flatiron - NYC

Company: RODD & GUNN - NEW ZEALAND

Location: New York, NY

Posted Jul 21, 2025

Great employee purchasing privileges and staff discount. Passion for delivering world class customer service. You will present with a wealth of passion, energy,…

Part-time/ Full-time Security Officers - F-04 Required

Company: Alliance Building Services

Location: New York, NY

Posted Jul 21, 2025

Monitor and patrol premises to ensure the safety and security of property, employees, and visitors. Remain vigilant and proactive in identifying potential…

Senior Vice President- Product Marketing Manager

Company: BNY

Location: New York, NY

Posted Jul 21, 2025

Bachelor’s degree in marketing, business, communications, or related field; master’s degree preferred. Creative thinker with a passion for driving innovation…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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