Excellent Customer Service Jobs in New York City, NY

1,513,804 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Transfer Pricing Senior Manager

Company: Lonza

Location: New York, NY

Posted Jul 11, 2025

This position offers the incumbent a stimulating and rewarding environment to grow as a tax professional, being actively involved with the state of the art…

Project Manager

Company: Northwell Health

Location: New York, NY

Posted Jul 11, 2025

Partners with management to develop tools and metrics to evaluate performance of target initiatives; assists with planning monitoring criteria and methodology.

Software Development Engineer

Company: Audible

Location: Culver City, CA

Posted Jul 11, 2025

Collaborate with stakeholders to envision, design, develop, test, and launch impactful software that delights customers and inspires peers.

Skills Training Program Coordinator (Building Maintenance and HVAC)

Company: St. Nicks Alliance

Location: Brooklyn, NY

Posted Jul 11, 2025

Participants will be young adult and adult focused, ensuring successful completion and certification of students in accordance with funding guidelines.

Japanese / English Bilingual Accountant - Temporary contract (35582)

Company: Activ8 Recruitment and Solutions

Location: New York, NY

Posted Jul 11, 2025

Assist with *annual financial closing* tasks, including data compilation, journal entry support, and reconciliation tracking. J-SOX: 2 years (Required).

Manager - Security

Company: NYU Langone Health

Location: Brooklyn, NY

Posted Jul 11, 2025

Valid NYS Driver's license. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements.

High-Profile Restaurant Cleaners (Overnight)

Company: Alliance Building Services

Location: New York, NY

Posted Jul 11, 2025

Previous experience in a cleaning or janitorial role, preferably in a high-profile or hospitality setting. Maintain cleanliness of entryways and common areas.

Front Desk/Janitor/Maintenance

Company: Portal Asset Management

Location: Long Island City, NY

Posted Jul 11, 2025

Prefer local candidates with reliable transportation and a driver license. Provide porter services, including answering phones, taking messages, and assisting…

Lead Cleaner

Company: Slate Holdings Inc.

Location: New York, NY

Posted Jul 11, 2025

Experience with buffing equipment and industrial cleaning tools is preferred. Join us as a Lead Cleaner where your expertise will contribute significantly to…

Transfer Pricing Project Lead

Company: Lonza

Location: New York, NY

Posted Jul 11, 2025

This position offers the incumbent a stimulating and rewarding environment to grow as a tax professional, being actively involved with the state of the art…

Architect - Design Project Manager (Sr Construction Assessment Specialist)

Company: NYC School Construction Authority

Location: Long Island City, NY

Posted Jul 11, 2025

We have an excellent career opportunity for a *Design Project Manager* who performs difficult and complex reviews and evaluations of all project design plans…

Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 11, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages