Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Senior People Data Analyst

Company: Chobani

Location: New York, NY

Posted Jul 11, 2025

Bachelor’s degree in Data Science, Statistics, Business Analytics, Computer Science, or a related field. The ideal candidate will excel in data visualization…

Sous Chef II, Hudson Yards

Company: Delaware North

Location: New York, NY

Posted Jul 11, 2025

Maintain a safe, sanitary, and organized kitchen that complies with state and local health department regulations and company policies.

Sous Chef/Pitmaster JN -072025-162828

Company: Goodwin Recruiting

Location: New York, NY

Posted Jul 10, 2025

Hands-on hybrid style of service that is heavy on guest-interaction. Calibrate and check prep and cleanliness checklists, create kitchen schedules, Curate…

Green Chef Senior Product Marketing Manager

Company: HelloFresh

Location: New York, NY

Posted Jul 11, 2025

The Senior Manager of Product Marketing will be responsible for developing and executing product marketing strategy at Green Chef, the #1 Meal Kit for Clean…

Executive Sous Chef JN -072025-162846

Company: Goodwin Recruiting

Location: New York, NY

Posted Jul 10, 2025

As the Executive Sous Chef, you’ll be the right hand to the Executive Chef—overseeing daily kitchen operations, mentoring the culinary team, and driving…

AI Sofware Engineer - NLP/LLM

Company: Moody's

Location: New York, NY

Posted Jul 11, 2025

Hands-on experience with large language model (LLM) applications and AI agents, including retrieval-augmented generation, prompt optimization, fine-tuning,…

Customer Service Representative I NYC

Company: NYU Langone Health

Location: New York, NY

Posted Jul 11, 2025

Perform billing tasks assigned by management which includes answering calls, logging call data into Customer Relationship Management (CRM) software, entering…

Senior Manager Commercial Marketing

Company: HelloFresh

Location: New York, NY

Posted Jul 11, 2025

This pivotal role directly informs P&L decisions through commercial modeling and ad-hoc analysis, enhancing customer success and driving sustainable growth.

Commercial Electrician

Company: Sunkeeper Solar

Location: Brooklyn, NY

Posted Jul 10, 2025

Maintain a clean driving record, if assigned driving duties. Must be able to work outdoors in various weather conditions (hot and cold), repeatedly lift 50 lbs,…

Carpenter

Company: Brian and Co. General Contracting Inc.

Location: Brooklyn, NY

Posted Jul 11, 2025

Utilize hand tools and power tools to complete carpentry tasks efficiently. Strong knowledge of hand tools and power tools relevant to carpentry tasks.

Software Engineer II

Company: Mastercard

Location: New York, NY

Posted Jul 11, 2025

Design and develop scalable, service-oriented software architectures using modern technologies and design patterns.

Client Services Representative III

Company: City National Bank

Location: New York, NY

Posted Jul 11, 2025

Deep understanding of entire onboarding process including upstream/downstream steps & impacts. Onboarding Concierge (OC) Team is a team dedicated to providing…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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