Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Lead Environmental Service Worker (GV1)

Company: Northwell Health

Location: New York, NY

Posted Jul 10, 2025

Responds to question from other department Leaders in the absence of the supervisor Reports to supervisor on performance and progress of Environmental Service…

Software Development Engineer

Company: Amazon.com

Location: Culver City, CA

Posted Jul 10, 2025

Collaborate with stakeholders to envision, design, develop, test, and launch impactful software that delights customers and inspires peers.

Senior Software Engineer, Full Stack

Company: Capital One

Location: New York, NY

Posted Jul 10, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Entry Level Packaging Graphic Designer

Company: M&S Accessory Network

Location: New York, NY

Posted Jul 10, 2025

Collaborate with creative director and team of designers to develop innovative product & packaging design. Proficiency in graphic design Adobe Creative Suite…

Freelance Designer (Contract - Leave Coverage)

Company: YieldStreet

Location: New York, NY

Posted Jul 10, 2025

Translate high-level campaign concepts into compelling creative across all owned channels, including email, website, social media, and more.

Lead HVAC Technician

Company: Vinco Mechanical

Location: Brooklyn, NY

Posted Jul 10, 2025

You will install, service, and repair heating and air conditioning systems. SALES - Identifying maintenance risks on equipment and providing customers with…

Senior Accountant - Public

Company: Kforce

Location: New York, NY

Posted Jul 10, 2025

A Kforce client is seeking to hire a Senior Accountant - Public in New York City, New York (NY). 3+ years of small-mid-sized public accounting experience.

Sr. Program Manager

Company: Wyckoff Heights Medical Center

Location: Brooklyn, NY

Posted Jul 10, 2025

The Senior Program Manager is responsible for the strategic oversight, implementation, and coordination of both HIV treatment and prevention programs at Wyckoff…

Associate Packaging & Graphic Designer

Company: Mamiye Sales Inc

Location: New York, NY

Posted Jul 10, 2025

Must have a bachelor's degree in graphic design, or a related field, with at least 3 years experience in the fashion industry working on packaging and graphic…

Cabinet Door Maker

Company: Equinox Millworks

Location: Union City, CA

Posted Jul 10, 2025

Operate CNC machines and other woodworking tools safely and efficiently. The ideal candidate will have a strong background in woodworking and cabinet…

Trade Marketing Manager

Company: Tailored Management

Location: New York, NY

Posted Jul 10, 2025

Experience with digital marketing tools or platforms (e.g., asset management, digital retail tools). Support Sr Director Marketing and Project Manager in…

Machine Operator- TX

Company: Lt Foods Americas Inc

Location: Missouri City, TX

Posted Jul 10, 2025

The Machine Operator is responsible for the proper setup, operation, and cleaning/sanitizing of industrial food processing equipment in a food manufacturing…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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