Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Production Designer, Amazon

Company: Estee Lauder

Location: New York, NY

Posted Jul 08, 2025

You will collaborate with design and merchandising teams to deliver best-in-class visuals that are optimized for ecommerce and meet both brand and retailer…

Senior Production Designer

Company: Estee Lauder

Location: New York, NY

Posted Jul 08, 2025

You will also manage and develop a junior designer, providing strategic oversight, coaching, and support to ensure high-quality output and team growth.

Marketing Events Manager

Company: Davis Wright Tremaine LLP

Location: New York, NY

Posted Jul 08, 2025

The Marketing Events Manager works closely with other managers across the in the CMBDO organization (Marketing, Business Development, Practice Management, and…

SENIOR TAX MANAGER/ SENIOR ACCOUNTING MANAGER

Company: Numica, Inc

Location: Brooklyn, NY

Posted Jul 07, 2025

Manage complex tax engagements including multi-state and international considerations. Multi-state tax proficiency with ability to navigate complex…

Plasma Center Registered Nurse - RN - Bronx Hunts

Company: Biolife Plasma Services

Location: Bronx, NY

Posted Jul 07, 2025

Fulfill state requirements (in state of licensure) for basic IV therapy. Currently licensed or certified in the state where responsibilities will be assigned:…

Administrative Workforce Reporting Analyst, OCCCS

Company: New York City Department of Education

Location: Brooklyn, NY

Posted Jul 07, 2025

A four- year high school diploma or its educational equivalent and four years of satisfactory full-time experience in an industrial or governmental agency in…

Millwork Installer/Carpenter

Company: Simply Elegant General Contracting Ltd

Location: Brooklyn, NY

Posted Jul 07, 2025

Valid driver’s license and Reliable transportation. Minimum of 3-5 years of experience in custom millwork installation, carpentry, or a related field.

Social Content Strategy Specialist

Company: Macy’s

Location: New York, NY

Posted Jul 08, 2025

The specialist will implement the brand's social media content calendar, ensure consistent execution of platform-specific strategies and content is supporting…

Retail Sales Representative - Peekskill

Company: Daisy Brand

Location: New York State

Posted Jul 07, 2025

Valid driver’s license and clean driving record. Monthly car allowance of $800, plus payment of business related fuel expenses. Ability to lift 20 lbs.

Registered Nurse (RN): Team Member

Company: Boro Park Center

Location: Brooklyn, NY

Posted Jul 07, 2025

Resolves Resident problems &needs by utilizing multidisciplinary team strategies. As a Registered Nurse (RN), Provide advice & support to the Residents and…

Digital Marketing Specialist

Company: AG Security Group

Location: Manhattan, NY

Posted Jul 07, 2025

Travel as needed (mainly within the NYC metro area and occasional out-of-state events) to capture live content; some nights or weekends required.

AI Engineer, Point72 Ventures

Company: Point72

Location: York, WA

Posted Jul 07, 2025

Blending AI with practical engineering - Create LLM-powered agents that seek to solve real business problems while building foundational data infrastructure.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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