Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Head Carpenter

Company: Brooklyn Academy Of Music Inc

Location: Brooklyn, NY

Posted Jul 08, 2025

Application Instructions: Must complete an online application through BAM's website - no phone calls, emails or walk-ins, please.

Designer II, Graphics - Calvin Klein

Company: Calvin Klein

Location: New York, NY

Posted Jul 08, 2025

As the Women’s Graphic Designer, you will play a key role in driving creative direction and delivering graphic designs for the women’s mainline apparel.

HVAC Technician

Company: New Tech Mechanical Systems, Inc

Location: New York, NY

Posted Jul 08, 2025

Clean and valid driver's license. Service, and repair heating and air conditioning systems (year-round work). Diagnose, service, and repair heating, ventilation…

Full-Time Security Guard, Austin 147 Supportive Housing

Company: CAMBA

Location: Bronx, NY

Posted Jul 08, 2025

Must have and maintain a NYS Security Guard license. Must obtain Fire guard certification and maintain it throughout employment.

Field Marketing Manager

Company: Crunch Fitness Corporate

Location: New York, NY

Posted Jul 08, 2025

Share field insights to refine national creative, test strategies, and improve playbooks. Bachelor’s degree in Marketing, Business, Communications, or related…

Senior Sous Chef - Fine Dining JN -072025-162709

Company: Goodwin Recruiting

Location: New York, NY

Posted Jul 08, 2025

Ensure teamwork and constructive collaboration exists between the front and back of house staff through proper communication and delegating tasks and staff…

Email Marketing Manager

Company: Scholastic

Location: New York, NY

Posted Jul 08, 2025

Reporting to the Senior Director of Email Marketing/CRM, the Email Marketing Manager will play a key role in driving growth strategies for Book Fairs and…

Security Shift Supervisor - Commercial Building - Columbus Circle

Company: Allied Universal

Location: New York, NY

Posted Jul 08, 2025

Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last…

Senior Java Developer

Company: CGI Group, Inc.

Location: New York, NY

Posted Jul 08, 2025

Education: Bachelor's degree in computer science or related field. Well versed in designing large systems and modern enterprise architecture and design patterns…

Unarmed Security Officer

Company: Metro One Loss Prevention

Location: Forest Hills, NY

Posted Jul 08, 2025

Watch CCTV camera system and notate accurately in a daily activity report. Observe, survey, and provide reporting on activity at your assigned location.

Head Carpenter

Company: Brooklyn Academy Of Music Inc

Location: Brooklyn, NY

Posted Jul 08, 2025

Application Instructions: Must complete an online application through BAM's website - no phone calls, emails or walk-ins, please.

Premises Officer

Company: TD Bank

Location: New York, NY

Posted Jul 08, 2025

Answers telephone, screens calls, takes messages and receives visitors. Checking in guests with building security before arrival & greeting guests.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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