Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Excavation Laborer

Company: Roto-Rooter Services Company

Location: Staten Island, NY

Posted Jul 08, 2025

Must have a valid driver's license. Depending on the vehicle driven, a Commercial driver's license may be required. Interact with customers as needed.

Luxury Spa Front Desk Sales Associate

Company: Spencer's Spa

Location: Manhattan, NY

Posted Jul 08, 2025

Greet and check in guests warmly, ensuring a seamless arrival and departure experience. Utilize consultative selling techniques to identify guests’ needs and…

Post Graphic Designer / Editor

Company: 24 Seven Talent

Location: Culver City, CA

Posted Jul 08, 2025

Advanced design skills, technical knowledge, and a deep understanding of the design process and trends in digital and print mediums.

Male Locker Room Associates, Flatiron

Company: Equinox

Location: New York, NY

Posted Jul 08, 2025

Ensure that the Male locker rooms are clean, stocked and well maintained while providing all members, prospective members, and guests with excellent customer…

Sr. Business Analyst - Emerging Payments

Company: Capital One

Location: New York, NY

Posted Jul 08, 2025

Execution: Evolve problem-solving frameworks, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation…

Sales Associate Health and Wellness

Company: Restore Hyper Wellness - RHWS037

Location: Brooklyn, NY

Posted Jul 08, 2025

Answer calls, return voicemails, and assist with booking/rescheduling. Manage client check-ins, scheduling, and onboarding (including waivers and profile…

Lead Software Engineer, Python (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Jul 08, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

HVAC Technician

Company: New York Structural Biology Center

Location: New York, NY

Posted Jul 08, 2025

High school diploma or GED required; technical training or HVAC certification preferred. Perform regular inspections of mechanical rooms and critical systems to…

Management Chef - Waldorf Astoria New York

Company: Hilton

Location: New York, NY

Posted Jul 08, 2025

Practice correct food handling and food storage procedures according to federal, state, local and company regulations. Best-in-Class Paid Time Off (PTO).

Sewer and Drain Technician

Company: Roto-Rooter Services Company

Location: Staten Island, NY

Posted Jul 08, 2025

A valid driver’s license. Use the plumbing skills learned during our plumbing school training taught by certified field trainers. $75,000 - $150,000 a year.

Chiller Technician

Company: Seven Executive

Location: New York, NY

Posted Jul 08, 2025

Respond to emergency customer calls (on-call approximately one week every 1-2 months). *Minimum 4 years of HVAC field experience (chiller experience preferred).…

Licensed Plumber

Company: Roto-Rooter Services Company

Location: Mamaroneck, NY

Posted Jul 08, 2025

Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. A valid driver’s license.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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