Excellent Customer Service Jobs in New York City, NY

1,513,983 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Security Guard (Part-Time) (Weekends)

Company: Safety Facility Services

Location: Brooklyn, NY

Posted Jun 23, 2025

Warmly welcome and professionally greet all guests and visitors entering the building. You are confident, composed, and capable of handling interactions with…

Electrician

Company: Pallywag

Location: Brooklyn, NY

Posted Jun 23, 2025

Use hand tools, power tools, and specialized equipment to complete electrical work. Familiarity with hand tools, power tools, and specialized equipment used in…

Solar Electrician

Company: Ameresco

Location: New York, NY

Posted Jun 23, 2025

Minimum of 2 years experience of industrial solar electric/electronic maintenance experience in the repair, inspection, testing, installation and/or maintenance…

IT Compliance Analyst

Company: Optimum

Location: Long Island City, NY

Posted Jun 23, 2025

The individual is expected to possess superior skills in security, risk and multiple technologies, problem-solving, project management, compliance/risk analysis…

Project Employee - Marketing Analytics Manager - WNBA

Company: the NBA

Location: New York, NY

Posted Jun 23, 2025

Must be proficient in SQL, understand how to design and evaluate data models, and can closely partner with data engineers and architects to generate data sets…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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