Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Service Electrician

Company: Brilliant Homes Inc. Brilliant Electric

Location: Redwood City, CA

Posted Jun 13, 2025

Has 6+ years of hands-on field experience (minimum). Has a clean driving record and can pass a background check. Company van and fuel card.

Senior Data Scientist, AI Foundations

Company: Capital One

Location: New York, NY

Posted Jun 16, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

HVAC Technician

Company: Perfectaire Co Inc

Location: Richmond Hill, NY

Posted Jun 13, 2025

This ideal technician performs field activities associated with installing, maintaining and servicing heating, ventilating and air conditioning systems for…

Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: Great Neck, NY

Posted Jun 13, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

HVAC Service Technician - Commercial HVAC/R

Company: Denair H.V.A.C

Location: New York, NY

Posted Jun 14, 2025

Diagnose and perform repairs on commercial mechanical and electrical equipment. 5+ years of work experience in the commercial HVAC field.

CDL Delivery Truck Driver (7514)

Company: L&W Supply Corporation

Location: Brooklyn, NY

Posted Jun 13, 2025

Semi tractor and trailer experience is a plus. Flatbed and/or box truck experience is a plus. Supervising and expediting the unloading operation at delivery…

Plumber Mechanic

Company: B&B Mechanical Plumbing and Heating LLC

Location: Brooklyn, NY

Posted Jun 13, 2025

Install other plumbing equipment, such as sinks, tubs, toilets, water heaters, air conditioners, appliances, and trim. Assemble and install valves and fittings.

Product Analyst/Business Analyst

Company: UNIVERSAL Technologies

Location: New York, NY

Posted Jun 13, 2025

Provide application demonstrations to technical and non-technical audiences. Bachelor’s degree in a technology-related or relevant field.

5th Grade Teacher

Company: PAVE Academy Charter School

Location: Brooklyn, NY

Posted Jun 13, 2025

PAVE's Middle School teachers will be involved in developing and implementing the curriculum and assessment programs for Middle School scholars, and will need…

Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: Garden City, NY

Posted Jun 13, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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