Excellent Customer Service Jobs in New York City, NY

1,514,210 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Licensed Pharmacist

Company: Rio Drugs Inc

Location: Brooklyn, NY

Posted Jun 03, 2025

Fast Fill Pharmacy, an independent pharmacy in Brooklyn, is seeking a reliable and detail-oriented *Staff Pharmacist*. Job Type:* Full-Time / Part-Time.

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relocation assistance sign-on bonus exceptional culture & values

Internal Medicine Physician, Dover, NH

Company: Mass General Brigham

Location: Dover, New Hampshire

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Armed Security Guard

Company: AEGIS Security & Investigations, Inc.

Location: Culver City, CA

Posted Jun 04, 2025

Investigating disturbances and answering alarms. Patrolling the work site on foot up to the full duration of the shift or as otherwise instructed to prevent and…

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Senior Backend Engineer, Platform

Company: Uniswap Labs

Location: New York, NY

Posted Jun 03, 2025

Take charge of driving strategic technical initiatives across engineering pods that impact the entire engineering organization.

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Senior Mobile Developer | GK8 by Galaxy

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or…

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Sales Associate

Company: RepRally

Location: New York State

Posted Jun 04, 2025

Build your book of business with independent retail stores as the face of RepRally in the field. As a RepRally Field Sales Representative, you will play a…

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401(k) dental insurance disability insurance

Pulmonary and Critical Care Medicine Opportunity

Company: Trinity Health

Location: Sioux City, Iowa

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Machine Operator II - DPI

Company: Cipla

Location: New York, NY

Posted Jun 03, 2025

In addition to a fulfilling career and competitive salary, the Company offers a comprehensive benefits package to include a 401(k) savings plan and matching,…

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Java Developer, Lending

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

You can work independently, have strong analytical and problem-solving skills, and a desire to own issues and see them through to resolution.

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Manager, Project Management - Imaging

Company: ICON Plc

Location: New York, NY

Posted Jun 03, 2025

Minimum of a Bachelor’s Degree in life sciences, project management, business administration, or a related field; advanced degree or relevant certifications (…

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Executive Chef - Conrad New York Downtown

Company: Hilton

Location: New York, NY

Posted Jun 04, 2025

Interact with guests and clients to monitor and assess satisfaction trends, evaluate and address issues and make improvements accordingly.

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Associate, Offensive Security Engineer

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Advocate of security testing to software engineering and product teams, and help them develop a mindset of thinking about adverse scenarios and how a system can…

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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