Excellent Customer Service Jobs in New York City, NY

1,514,168 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Machinist B

Company: Oerlikon

Location: Westbury, NY

Posted Jun 05, 2025

Set up and operate more than one machine tools; such as CNC, millers, grinders, sheet metal equipment and hand tools for machining components.

Safety Security Officer

Company: Westhab Inc.

Location: Brooklyn, NY

Posted Jun 04, 2025

 Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification…

Owner Operator/Delivery Driver

Company: Exclusive Furniture

Location: Missouri City, TX

Posted Jun 05, 2025

Valid professional driver’s license. Good driving record with no traffic violations. We are looking for a responsible Box Truck Delivery Driver to distribute…

Sales Associate

Company: Instacart

Location: New York, NY

Posted Jun 04, 2025

Familiarity with tools of the trade (eg. Microsoft Office, Excel, Google Drive, Salesforce). Act as a primary point of escalation for technical issues.

HVAC Service Technician

Company: HomeServe Energy Services

Location: Staten Island, NY

Posted Jun 04, 2025

The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or…

LN Concerts, Staff Accountant I

Company: Live Nation

Location: New York, NY

Posted Jun 05, 2025

Position is a blend of transactional and entry-level Accounting. Reconcile Petty Cash as well as coordinate cash deposits and pickups.

Security Guard

Company: OneService Security Services

Location: Bronx, NY

Posted Jun 06, 2025

Watch alarm systems or video cameras and operate detecting/emergency equipment. Trained security officer with diploma.

Servicing Specialist

Company: Tiffany & Co.

Location: Queens, NY

Posted Jun 05, 2025

The Tiffany & Co. Repair Services Representative accurately assesses repair orders to identify technical assignment based upon their understanding of individual…

Staff Software Engineer, Platform (Mobile)

Company: Gemini Trust Company

Location: New York, NY

Posted Jun 05, 2025

Play a key role in technical evaluation of potential tools, libraries and vendor contracts. Expertise in React Native, navigation libraries (especially React…

System Executive Chef/ Buffalo NY

Company: Metz Culinary Management

Location: New York, NY

Posted Jun 04, 2025

Process improvement experience in a multi-outlet setting is a *MUST*. LOCATION:* Buffalo, NY, Candidates must be willing to relocate to the Buffalo NY commute…

Tax Manager - Financial Services Organization - State and Local Tax - Real Estate

Company: EY

Location: New York, NY

Posted Jun 06, 2025

Strong tax technical skills including tax research and writing skills, flow through entity taxation, REIT taxation, income and franchise taxes, transfer taxes,…

Senior Customer Service Representative

Company: BillionToOne

Location: Union City, CA

Posted Jun 04, 2025

TheSenior Customer Service Representative is an onsite position, located in our brand new, state-of-the-art, 90,000 square foot facility in Union City, CA.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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