Excellent Customer Service Jobs in New York City, NY

1,514,253 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

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Internal Medicine Physician, Dover, NH

Company: Mass General Brigham

Location: Dover, New Hampshire

Posted Jun 02, 2025

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Cardiology - Electrophysiology

Company: Trinity Health

Location: Albany, New York

Posted Jun 02, 2025

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OBGYN Laborist Opportunity - Syracuse, NY

Company: Trinity Health

Location: Syracuse, New York

Posted Jun 02, 2025

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Phlebotomist

Company: United Health Services

Location: Norwich, New York

Posted Jun 02, 2025

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Ob/Gyn (Generalist) – NewYork-Presbyterian/Queens

Company: NewYork-Presbyterian

Location: Fresh Meadows, Queens New York

Posted Jun 02, 2025

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Medical Esthetician

Company: Princeton Dermatology Associates

Location: Princeton, New Jersey

Posted Jun 02, 2025

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Registered Nurse - PRN

Company: The CORE Institute

Location: Sun City, AZ

Posted Jun 02, 2025

Responds to /refers incoming patient treatment-related phone calls. Ensures pre-op phone calls are made to patients and that these patients fully meet protocol…

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RN

Company: Sunrise Senior Living

Location: Westwood, New Jersey

Posted Jun 02, 2025

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Full Time – APP Critical Care & Surgery

Company: Catholic Health System

Location: Buffalo, New York

Posted Jun 02, 2025

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SENIOR GRAPHIC DESIGNER

Company: Bon Appetit

Location: Redwood City, CA

Posted Jun 02, 2025

Brainstorm, develop, and execute creative ideas for the design of sales materials including sales proposals and presentations.

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Teleradiologist-Emergency

Company: WellSpan Health

Location: York, Pennsylvania

Posted Jun 02, 2025

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Marketing Associate | Marketing and Communications

Company: Macquarie Group Limited

Location: New York, NY

Posted Jun 02, 2025

In this position, you’ll enhance our business market presence by driving the development of high-quality activations across a range of channels including social…

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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