Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Maintenance Machinist

Company: Fisher Space Pen Co.

Location: Boulder City, NV

Posted May 08, 2025

High school diploma or equivalent; technical certification is an advantage. Must have own personal tools. Previous experience in manufacturing or a related…

RippleX Partner Director

Company: Ripple

Location: New York, NY

Posted May 06, 2025

Lead execution across technical and GTM workstreams, anticipating risks and aligning cross-functional resources to ensure successful outcomes.

Armed Security Patrol Officers Needed

Company: Post Alarm and Patrol Services

Location: Culver City, CA

Posted May 08, 2025

California Driver's license and clean driving record (Required). Responds to client alarm activation's, client related calls for service, investigates sings of…

Upstream Product Marketing Associate

Company: Mizuho America, Inc.

Location: Union City, CA

Posted May 07, 2025

Works with Downstream Marketing to develop and implement strategy to launch and expand market for assigned products based on market analyses.

Security Instructor

Company: A & H Security Services, LLC

Location: Bronx, NY

Posted May 08, 2025

Knowledge of technical tools and processes used during instruction, i.e., PowerPoint, Printed Materials, and basic classroom technology.

Pharmacist and Supervising Pharmacist

Company: Park West Pharmacy

Location: Manhattan, NY

Posted May 07, 2025

The Pharmacist will be responsible for appropriate implementation/compliance with Pharmacy policies and procedures. Job Types: Full-time, Part-time.

HVAC Lead Installer

Company: Electric Air

Location: Redwood City, CA

Posted May 08, 2025

You will work with our engineering teams to develop and validate streamlined installation processes reducing installation time and increasing quality.

Sous Chef

Company: RESTORATION HARDWARE (RH)

Location: New York, NY

Posted May 07, 2025

Lead, train, and conduct in-the-moment coaching to professionally develop Kitchen associates. Constantly monitor hospitality areas to ensure they are kept clean…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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